Jacqueline Shao
Vista
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Raising Cane's
01.2022 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Manage and train staff to maintain excellent customer service and adherence to company policies
- Implement strategies to improve productivity and achieve business goals.
Crewmember, Frycook and Cashier
Raising Cane's
07.2019 - 05.2022
- Provided exceptional customer service in a fast-paced environment
- Assisted in training new employees and ensuring team cohesion
- Maintained a clean and safe work area in accordance with health and safety guidelines.
- Worked front counter, drive-thru and kitchen.
Education
Bachelor of Science - Marketing
San Diego State University (SDSU)
San Diego, CA05.2025
Associate of Science - Business Administration
MiraCosta Community College
Oceanside, CA05.2023
High School Diploma -
Guajome Park Academy
Vista, CA06.2020
Skills
- Leadership and team management
- Customer service excellence
- Time management and organizational skills
- Problem-Solving
- Customer Complaint Resolution
- Pre-shift walk-through
- Strong communication and interpersonal abilities
- Task Delegation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Raising Cane's
01.2022 - Current
Crewmember, Frycook and Cashier
Raising Cane's
07.2019 - 05.2022
Bachelor of Science - Marketing
San Diego State University (SDSU)
Associate of Science - Business Administration
MiraCosta Community College
High School Diploma -
Guajome Park Academy