Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Sierra

Laredo,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

4
4
years of professional experience

Work History

Manager

Pronto Insurance Company
Laredo, TX
09.2022 - 02.2023
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with industry regulations and company policies.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.

Electronics Sales Associate

Walmart
Laredo, TX
10.2021 - 04.2022
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.

Sales Associate

Pinnacle
Laredo, TX
03.2021 - 11.2021
  • Processed credit card transactions quickly and securely.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.

Sales Associate

American Eagle Outfitters, Inc
Laredo, TX
06.2019 - 12.2020
  • Maintained a clean and organized store atmosphere by attending to tasks such as floor, window, and display upkeep.
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.

Education

High School Diploma -

Triumph High School
Laredo, TX
05-2021

Skills

  • Performance Management
  • Marketing
  • Policy Implementation
  • Financial Management
  • Operations Management
  • Business Administration
  • Negotiation
  • Team Leadership
  • Time Management

Languages

English
Professional
Spanish
Professional

Timeline

Manager

Pronto Insurance Company
09.2022 - 02.2023

Electronics Sales Associate

Walmart
10.2021 - 04.2022

Sales Associate

Pinnacle
03.2021 - 11.2021

Sales Associate

American Eagle Outfitters, Inc
06.2019 - 12.2020

High School Diploma -

Triumph High School

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Jacqueline Sierra