Jacqueline Simental
San Angelo
Summary
Bilingual Medical Assistant who has sales, customer service, clinical and administrative experience looking to be placed in a modern health care setting. Looking for an office seeking an energetic and dependable employee to join a dynamic team.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
Shannon Medical Center
San Angelo
11.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Collected and documented patient medical histories and vital signs accurately.
- Educated patients on treatment plans and medication usage clearly.
- Maintained cleanliness and organization of clinical workspaces and equipment.
- Processed medical records and ensured compliance with health regulations.
- Collaborated with interdisciplinary teams to support patient care initiatives.
- Utilized electronic health record systems for data entry and updates efficiently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered medications under physician's supervision.
- Supported administrative staff by processing payments.
Medical Assistant
La Esperanza Clinic
San Angelo
02.2019 - 11.2023
- Provided a high level of customer service based on outstanding communication and interpersonal skills
- Operated a cash register to process cash, check and credit card transactions
- Built customers confidence by actively listening to their concerns and giving appropriate feedback
- Exercising sound judgment in issuing credits making exceptions to customer polices to maintain high levels of customer satisfaction
- Organized and located inventory and updated store spreadsheets.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Ambulated, turned and positioned patients.
- Compiled necessary documents for surgical billing packages.
CMA Externship
Performance Chiropractic & Sports Medicine
Temple
04.2018 - 05.2018
- Prepared and maintained accurate patient information
- Conferred with physician the progress of patients and adaptation of the treatment program, provided input on patient's progress, taking medical histories, recording vital signs
- Provided current inventory supplies and equipment
- Prepared patients for examination, x-rays
- Administered front desk duties and performed other requested or assigned duties.
Education
BLS – AHA -
Shannon Medical Center
San Angelo, TX 11.2020 - 12.2025
HIPPA – CIT -
HIPAA
12.2025 - 12.2025
Clinical Medical Assisting, Phlebotomy, Telemetry OSHA – CIT -
CyberTex Institute of Technology
Killeen, TX 01.2018 - 04.2018
Skills
- CLINICAL SKILLS
- Pharmacology Med Administration Injections Phlebotomy
- Pediatric Measurements UA 10 SGL STRIP Tray Set- Up Visual Acuity Exam
- Hot/Cold Compress Wound Care EKG Peak Flow
- Breast Exam and ED Suture Removal Asepsis Vital Signs
- Health Histories Ear/Eye Lavage Autoclave Patient Draping
- Surg Tray Set- Up Bandaging Dosage Calc Infection Control
- ADMINISTRATIVE SKILLS
- Medical Terminology - Health Records Management - Reception and Phone Skills - Appointment setting- Bookkeeping
- And Basic Accounting - Treatment Authorization Referrals - Insurance Billing - CMS - 1500 - Coding CPT & ICD - 9 MS
- Office: Excel and other Data Bases - Medisoft - Scheduling - Prescription Call- ins - Type over 45 Words p/minute
- Epic software system training
- Patient care
- Customer service
- Emergency procedures
- Adaptable
- CPR
- Medical terminology in Spanish
Certification
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
- BLS
Languages
Spanish
Timeline
HIPPA – CIT -
HIPAA
12.2025 - 12.2025
Medical Assistant
Shannon Medical Center
11.2023 - Current
BLS – AHA -
Shannon Medical Center
11.2020 - 12.2025
Medical Assistant
La Esperanza Clinic
02.2019 - 11.2023
CMA Externship
Performance Chiropractic & Sports Medicine
04.2018 - 05.2018
Clinical Medical Assisting, Phlebotomy, Telemetry OSHA – CIT -
CyberTex Institute of Technology
01.2018 - 04.2018