Jacqueline Faith Storm
Hartford,KY
Summary
Accomplished Dispatcher with a track record of enhancing team efficiency and data management at ACNR Data Muhlenberg County Coal. Leveraged expertise in computer proficiency and critical thinking to streamline operations and improve inventory accuracy. Demonstrates exceptional organizational skills and a commitment to effective communication, ensuring seamless data entry and emergency response protocols. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
11
11
years of professional experience
Work History
Quality Technician
Swedish Match
Owensboro, KY
01.2025 - Current
- Experienced in processing and packing.
- Efficient in OPQR, HACCP, and WIPs.
- Trained new packing techs.
- Resampling failing, suspect, mix-fixes.
- Logging and sampling final granulates.
- IBC audits.
- Releasing granulate and finished goods.
- Completing return to inventory projects.
DISPATCHER
ACNR Data Muhlenberg County Coal
Muhlenberg
10.2017 - 05.2024
- Assisted in training new staff members on dispatcher duties and responsibilities
- Proficiently used computer systems for data entry, tracking, and managing of information
- Maintained files
- Managed data entry and documentation for the mines
- Kept appropriate records and reports to guarantee accuracy of inventory
- Sorted and placed materials or items on racks and shelves according to organizational standards
- Handed supplies to miners before and during shift change
- Made hourly callouts to upper management and corporate.
- Checked products for accuracy against paperwork, damage, or signs of infestation.
WORKER
OwensboroAldi
Owensboro
02.2015 - 10.2017
- Greeted customers and answered questions regarding products and promotions
- Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy
- Operated POS systems and input information into company computer programs
- Stocked shelves according to planograms and faced merchandise for visibility
- Communicated effectively with customers, supervisors, and team members
- Provided excellent customer service through solving problems and answering questions.
Education
ASSOCIATE IN SCIENCE (A.S.) - ENVIRONMENTAL HEALTH AND SAFETY
OCTC
01.2026
Skills
- Excel
- Microsoft Word
- Access
- Email Mining
- PPE
- Bumping
- Calibrating
- Fresh Air
- Proximity Devices
- Tracking Devices
- Programming
- Communication Skills
- STRATA
- Mine Site Trackers
- Answering Landline Phones
- Emergency Mine Phones
- Text Messages
- Warehouse Operations
- Company Clerk
- HR
- Hourly Personnel
- Data Entry
- Record Keeping
- Dispatch Software
- Active Listening
- Computer Proficiency
- Organizational Skills
- Emergency Response
- Critical Thinking
References
- Anthony Yates, ACNR Data, General Manager, (270) 619-3231, jfaith1914@icloud.com
- Corrine York, Swedish Match, Assistant ZYN Processing Manager, Friend, (270) 903-3131, Corrine.york@swedishmatch.com
- Andonis Papalouca, Swedish Match, Bartelt Mechanic, Friend, (270) 244-9723, jfaith1914@icloud.com
- Cathy Krejci, ACNR, Human Resources Manager, Friend/ HR, (270) 875-6493, jfaith1914@icloud.com
- Brandon Himes, Big Rivers Wilson Station, Mechanic, Family Friend, (270) 993-9481, chadhimes58@gmail.com
- Kim Eskridge, Retired, Friend, (270) 363-6562, jfaith1914@icloud.com
- Joe Hardin, Kimberly Clark, Worker, Friend, (270) 499-3174, jfaith1914@icloud.com
Timeline
Quality Technician
Swedish Match
01.2025 - Current
DISPATCHER
ACNR Data Muhlenberg County Coal
10.2017 - 05.2024
WORKER
OwensboroAldi
02.2015 - 10.2017
ASSOCIATE IN SCIENCE (A.S.) - ENVIRONMENTAL HEALTH AND SAFETY
OCTC