Jacqueline "Jackie" Stroh
Ellensburg,WA
Summary
Detail-oriented paralegal with expertise in legal research, document drafting, and case management. Proven ability to enhance attorney efficiency through effective client communication and meticulous organization of case files.
Over 20 years of superior customer service experience and professionalism working with the public.
Overview
14
14
years of professional experience
Work History
Paralegal
Yakima County Prosecutor
Yakima, Washington
08.2018 - Current
- Drafted legal documents for court proceedings and case management.
- Researched case law to support legal arguments and strategies.
- Organized case files and maintained document integrity for attorney review.
- Assisted in gathering evidence and interviewing witnesses for cases.
- Scheduled court appearances and managed attorney calendars efficiently.
- Reviewed legal correspondence to ensure compliance with regulations.
- Filed motions and pleadings with the court according to deadlines.
- Communicated effectively with clients and vendors to facilitate business needs.
- Managed daily office operations and coordinated administrative activities.
- Maintained office supplies inventory and ordered replacements as needed.
- Implemented office procedures to improve workflow and productivity.
- Facilitated communication between departments to enhance collaboration efforts.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Paralegal
Kittitas County
Ellensburg, WA
07.2017 - 08.2018
- Drafted legal documents for court proceedings and case management.
- Researched case law to support legal arguments and strategies.
- Organized case files and maintained document integrity for attorney review.
- Collaborated with attorneys to prepare trial materials and exhibits.
- Assisted in gathering evidence and interviewing witnesses for cases.
- Scheduled court appearances and managed attorney calendars efficiently.
- Reviewed legal correspondence to ensure compliance with regulations.
Legal Assistant
Kirkham Law Office
Ellensburg, WA
08.2016 - 06.2017
- Drafted legal documents and correspondence for attorneys and clients.
- Managed case files and organized legal records efficiently.
- Assisted in trial preparation by gathering evidence and materials.
- Communicated with clients to schedule appointments and relay information.
- Maintained confidentiality while handling sensitive client information.
- Coordinated court filings and ensured compliance with deadlines.
Front End Operations Supervisor
Krogers Grocery Store
Ellensburg
09.2011 - 07.2016
- Supervised daily front-end operations to ensure efficient workflow.
- Trained staff on customer service protocols and operational procedures.
- Monitored employee performance and provided constructive feedback regularly.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with management to streamline processes and improve efficiency.
- Resolved customer complaints in a timely manner while maintaining professionalism.
Education
Bachelor of Science - Law/Paralegal
Kaplan University
Davenport, IA01-2017
Skills
- Legal research
- Document drafting
- Case management
- Compliance review
- Evidence gathering
- Legal correspondence
- Client communication
- Court filing processes
- Problem solving
- Time management
- Office administration
- File and records management
- Legal transcription
- Administrative support
Affiliations
Washington State Law Clerk (2022-2023)
References
References available upon request.
Timeline
Paralegal
Yakima County Prosecutor
08.2018 - Current
Paralegal
Kittitas County
07.2017 - 08.2018
Legal Assistant
Kirkham Law Office
08.2016 - 06.2017
Front End Operations Supervisor
Krogers Grocery Store
09.2011 - 07.2016
Bachelor of Science - Law/Paralegal
Kaplan University