Jacqueline Terry
Summary
Property management professional with experience in multifamily operations, lease administration, resident relations, financial recordkeeping, and maintenance coordination. Skilled in supporting daily property operations, maintaining accurate documentation, coordinating service requests, and promoting resident satisfaction. Brings strong operational, organizational, and communication skills with transferable experience suited to commercial property management.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Cortland Residential
Kissimmee, Florida
09.2026 - Current
- Conduct property tours and support leasing performance and occupancy goals.
- Process applications and lease documentation while providing excellent customer service.
- Support resident retention and ensure compliance with company policies.
Leasing Manager
Birchstone Residential
Kissimmee, FL
04.2025 - 09.2026
- Supported daily operations, resident relations, and leasing activities at a 432-unit multifamily apartment community.
- Coordinated maintenance requests and followed up on resident concerns to support timely resolution.
- Managed rent collection activities, tracked deposits and resident payments, and maintained accurate account records.
- Maintained accurate property records, resident communications, and expense documentation.
- Supported lease administration, resident retention, and compliance with company policies.
Leasing Consultant
Cortland Residential
Winter Garden, FL
01.2024 - 03.2025
- Leasing performance and prospect conversion.
- Lease preparation and application processing.
- Occupancy and resident retention.
- Fair housing compliance.
- Resident communication and customer service.
Sales Consultant
Universal Hyundai/Genesis
Orlando, FL
06.2020 - 07.2023
- Consistently achieved or exceeded monthly sales targets through consultative selling and strategic negotiations.
- Managed the full sales cycle, including client consultations, contract negotiations, and closing.
- Built lasting client relationships through personalized service and effective communication.
Education
High School Diploma -
Wayne Valley High School
Wayne, NJSkills
- Property Operations
- Lease administration
- Financial Recordkeeping
- Vendor Coordination
- Tenant Relations
- Contract Documentation
- Budget Administration
- Compliance
Technical Skills
- Entrata
- Microsoft Excel
- Microsoft Outlook
- OneSite
Timeline
Leasing Consultant
Cortland Residential
09.2026 - Current
Leasing Manager
Birchstone Residential
04.2025 - 09.2026
Leasing Consultant
Cortland Residential
01.2024 - 03.2025
Sales Consultant
Universal Hyundai/Genesis
06.2020 - 07.2023
High School Diploma -
Wayne Valley High School