Jacqueline Tobin
Philadelphia,PA
Summary
A seasoned highly Professional Real Estate Manager/Broker with impeccable record of over two decades of experience in driving growth and agent engagement. Leveraging extensive industry expertise to foster transaction conflict resolutions. Expert communicator and team builder with many years of remote experience. Trainer, coach and professional presenter on wide variety of RE topics, strong DEI practitioner. With a robust background in real estate sales across multiple states excels in translating complex market dynamics into actionable growth strategies. Known for exceptional leadership, communication, and the ability to build consensus among diverse stakeholders. Licensed Real Estate Broker in PA, MD, & DC and holding relevant certifications including Certified Distance Education Instructor (CDEI) and PMP (in progress).
Overview
22
22
years of professional experience
1
1
Certification
Work History
Real Estate Agent
eXp Realty, LLC
, MD, DC
01.2024 - Current
- Transferred to eXp to pursue career goals within the eXp family of companies. Familiar with the company's remote platforms, organization and goals
Broker in Charge
Century 21 Advantage Gold
Philadelphia
10.2021 - 12.2023
- Spearheaded sales leadership initiatives, driving significant business improvements and office productivity through strategic team building and innovative sales strategies across multiple brokerages and business models.
PA Broker of Record
Better Real Estate
Philadelphia, PA
05.2021 - 10.2021
- Established and led the opening operations for a 100% virtual RE division established by Better Mortgage Lender
- Achieving remarkable market penetration and operational efficiency within a short span while personally closing the highest amount of transactions of all agents across the US (10/mo)
Real Estate Instructor/Trainer
NAR, GCAAR, PDI, PGCAR, MAR, McKissock
PA & DC Metro Area
01.2002 - Current
- Promoted and trained on the use of advanced real estate databases and technology, enhancing the skill set of real estate professionals across MD, DC, and Northern VA.
- Designed and delivered a variety of RE continuing education classes from Fair Housing, Ethics, Legal Updates to Working with Buyers, Real Estate Investing and many more
Broker/Associate Broker
Metropolitan Consulting - Real Estate Services
01.2009 - 01.2020
- Provide strategic consulting in real estate investment and development on a national and international level, securing investment capital and negotiating with government authorities for investment incentives.
Business Development Director
TEMPUS/MONEYCORP
Washington DC
01.2016 - 01.2018
- Revolutionized global money transfer strategies for international real estate transactions, establishing the company as a key player in international markets.
Productivity Coach/Assistant Team Leader
KW CAPITAL PROPERTIES
Washington DC Metro Area
01.2009 - 01.2017
- Responsible for getting new agents to productivity within first 90 days of affiliation with the company.
- Help low producing existing agents develop a business plan and increase sales.
- Hold agents accountable for completing lead generating activities, meet with agents on regular basis in group or 1 on 1 as needed to facilitate their continuous improvement and professional growth.
- Design and implement productivity contests, grow agent’s sales skills utilizing various formats of training.
Real Estate Sales Manager/Broker
WEICHERT REALTORS
Washington DC
01.2005 - 01.2009
- Supervised all listing and sale transactions for 68 real estate sales agents.
- Facilitated dispute resolutions between agents and clients resulting in hundreds of successful settlements.
- Expanded the office from 7 to 68 agents in 36 months, with sales growth of 135% in 2007, exceeding corporate objectives nationwide.
- Identified challenges in changing market, generated alternative strategies and solutions, lead a positive environment for growing the office’s market share while providing excellent customer service.
- Responsible for all daily operations including transaction review and processing, commission processing, creating and reviewing budgets and office financials, corporate reporting.
- Created and implemented effective marketing and public relations strategies.
- Developed and implemented Standards and Procedures Manuals including written policies for agents and staff to ensure consistent quality of services delivered to the public.
- Human resources management including recruiting, training, and terminating agents.
Education
Certified Distance Education Instructor - Real Estate
ARELLO/IDECC
02-2011
MBA -
Heriot-Watt University - Edinburgh
Bachelor of Arts - English -
Palacky University, Olomouc, Czech Republic
PMP - Project Management
PMI Institute
Skills
- MD, DC & PA Licensed Real Estate Broker
- Excellent communication and customer service skills
- Conflict and transaction discrepancy resolution
- Team building and growth
- Agent development events and training
- Solutions finder through critical and creative thinking
- Industry driver through service on RE Associations Boards and Committees
Certification
- Certified Distance Education Instructor (CDEI), 01/01/11, Present
- PMP (in progress)
Service
- Board Director, NE Philadelphia Chamber of Commerce
- Board Director, Greater Philadelphia Association of Realtors
- Active involvement in several committees focused on professional standards, government outreach, and diversity and inclusion.
References
References available upon request.
Timeline
Real Estate Agent
eXp Realty, LLC
01.2024 - Current
Broker in Charge
Century 21 Advantage Gold
10.2021 - 12.2023
PA Broker of Record
Better Real Estate
05.2021 - 10.2021
Business Development Director
TEMPUS/MONEYCORP
01.2016 - 01.2018
Broker/Associate Broker
Metropolitan Consulting - Real Estate Services
01.2009 - 01.2020
Productivity Coach/Assistant Team Leader
KW CAPITAL PROPERTIES
01.2009 - 01.2017
Real Estate Sales Manager/Broker
WEICHERT REALTORS
01.2005 - 01.2009
Real Estate Instructor/Trainer
NAR, GCAAR, PDI, PGCAR, MAR, McKissock
01.2002 - Current
Certified Distance Education Instructor - Real Estate
ARELLO/IDECC
MBA -
Heriot-Watt University - Edinburgh
Bachelor of Arts - English -
Palacky University, Olomouc, Czech Republic
PMP - Project Management
PMI Institute