Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Trigg

Greenville,Texas

Summary

Efficient Accounts Receivable Specialist offering [Number] years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.

Overview

18
18
years of professional experience

Work History

Accounts Receivable Clerk

Optum
08.2007 - 02.2025
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
  • Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
  • Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.

Education

Medical Claims & Billing Specialist

U S Career Institute
Denver, CO
05-2007

High School Diploma -

Wolfe City High School
Wolfe City, TX
05-1972

Skills

  • Collections
  • Invoice processing
  • Time management
  • Payment posting
  • Accounts receivable software
  • Microsoft Excel
  • Statement review

Timeline

Accounts Receivable Clerk

Optum
08.2007 - 02.2025

Medical Claims & Billing Specialist

U S Career Institute

High School Diploma -

Wolfe City High School
Jacqueline Trigg