Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Umaña

Denham Springs,LA

Summary

Dynamic professional with a proven track record at Amazon, excelling in new hire training and staff development. Skilled in planning and coordination, I enhance engagement through interactive workshops. My creative problem-solving abilities and fluent communication foster a productive environment, driving team success and improving retention strategies.

Overview

9
9
years of professional experience

Work History

Trainer Ambassador

Amazon
08.2024 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Partnered with HR personnel to develop and implement strategies aimed at retaining top talent within the warehouse workforce.

Sales Associates, Reptiles

Sherwin-Williams Paint Store
01.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Chiropractor Assistant

Rathman Chiropractor Clinic
01.2021 - 07.2022
  • Assisted chiropractors with diagnostic tests, contributing to the development of effective treatment strategies.
  • Established efficient billing practices that minimized errors and expedited payment collection from insurance providers or patients directly.

Line Manager

FedEx
01.2018 - 12.2020
  • Coordinated cross-functional projects for improved product quality and timely delivery.
  • Managed a team of skilled professionals to achieve key performance indicators consistently.
  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.

Dental Assistant

Smile Dental Clinic
06.2016 - 11.2017


  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Education

High School Diploma - High

North Mesquite High School
Mesquite, TX

Some College - Criminology

East Field Community College
Mesquite, TX
05.2019

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving

Languages

Spanish
Native or Bilingual

Timeline

Trainer Ambassador

Amazon
08.2024 - Current

Sales Associates, Reptiles

Sherwin-Williams Paint Store
01.2022 - 06.2023

Chiropractor Assistant

Rathman Chiropractor Clinic
01.2021 - 07.2022

Line Manager

FedEx
01.2018 - 12.2020

Dental Assistant

Smile Dental Clinic
06.2016 - 11.2017

High School Diploma - High

North Mesquite High School

Some College - Criminology

East Field Community College

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Jacqueline Umaña