JACQUELINE Van De Pol
Goodwill Industries Of Houston
Sun City,AZ
1
Language
6
years of professional experience
Dependable Sales Associate experienced in customer service, cash handling, and merchandise management. Created welcoming experiences that fostered repeat clientele and supported team objectives. Delivered reliable service in fast-paced retail environments with attention to detail.
Work History
Point of Sale Associate
3 Years 4 Months- Processed customer transactions accurately using point-of-sale system and handled cash, card, and coupon payments
- Balanced register drawers and resolved payment discrepancies with consistent attention to detail
- Assisted shoppers with product questions, pricing, and promotions while maintaining courteous service
- Replaced receipt paper to maintain efficient checkout operations., stocked register supplies, and prepared checkout area for smooth daily operations
Manager, Sales and Customer Support
2 Years 8 Months- Trained staff on sales consultations, service standards, and client intake procedures.
- Led customer support workflows, ensuring accurate resolution of tax client inquiries and escalations.
- Monitored service quality, correcting documentation errors and improving client file accuracy.
- Coordinated appointment scheduling, office coverage, and seasonal workload priorities.
Education
Associate of Science - Behavioral Sciences
- Dean's List [Semester and Year]
- Honoree of [Honor Name]
Skills
Conflict resolution
Customer support
Cash handling accuracy
Professional appearance
Payment processing
Transaction processing
Reliability and punctuality
Patience and empathy
Languages
Spanish
Professional Working
Timeline
Point of Sale Associate
Goodwill Industries Of Houston
06.2019 - 10.2022Read More
Manager, Sales and Customer Support
H & R Block Tax Services
08.2016 - 04.2019Read More
Maricopa Community Colleges, Rio Salado Community College
Associate of Science from Behavioral Sciences
Read More