Jacob McAllister
Estacada
Summary
Retail professional with extensive experience in customer service and inventory management. Strong background in implementing merchandising strategies and training teams to enhance customer satisfaction, fostering loyalty and driving sales growth.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Sporting Goods Clerk
Bi-Mart
Damascus
2024.12 - Current
- Facilitated hunting and fishing license acquisition for customers at service counter, enhancing customer service experience.
- Ensured regulatory compliance in firearm sales and disposal, promoting safety and adherence to legal standards.
- Assisted customers, stocked shelves, audited products, and completed planograms to maintain store organization and product availability.
Area Coordinator
Bi-Mart
Damascus
2023.03 - 2024.12
- Delegated tasks to clerks, maintaining smooth department operations and optimizing workflow
- Audited products for timely delivery of low or out-of-stock items, minimizing inventory gaps
- Assisted customers and built product displays, enhancing shopping experience and increasing sales
Clerk/Cashier
Bi-Mart
Damascus
2023.01 - 2023.03
- Assisted customers, stocked shelves, and processed transactions.
Point of Sale Associate
Hi-School Pharmacy
Estacada
2018.01 - 2022.09
- Processed daily price changes to maintain up-to-date pricing for customers
- Hung ad and price reduction signage promptly, ensuring promotional accuracy
- Reported signage or scanning discrepancies to corporate, reducing potential pricing errors
- Assigned specific bin locations for merchandise to enhance inventory organization. to merchandise, improving inventory organization and retrieval
Key Holder/Shift Manager
Hi-School Pharmacy
Estacada
2017.01 - 2022.09
- Opened and closed the store, ensuring security and operational readiness
- Managed and trained employees, enhancing team performance and elevating customer service standards
- Resolved customer issues, boosting satisfaction and fostering retention
- Processed returns and exchanges, strengthening positive customer relations
- Approved transaction voids to maintain accurate sales records, discounts, or price adjustments to ensure transaction accuracy
Head of Department
Hi-School Pharmacy
Estacada
2015.01 - 2022.09
- Managed special orders for customers to deliver tailored service
- Merchandised products to increase sales, optimizing shelf layouts
- Completed Planograms to ensure consistent and effective product placement
- Ordered and maintained inventory within department(s) to ensure product availability
- Addressed defective items and out-of-stocks to enhance product accessibility
Cashier & Sales Associate
Hi-School Pharmacy
Estacada
2014.01 - 2022.09
- Managed customer transactions using a POS system, ensuring accuracy and efficiency
- Recommended products to customers based on their needs, driving upsell opportunities
- Enhanced customer shopping experience, fostering loyalty and repeat business
- Stocked freight on shelves to ensure product availability for customers and reported any discrepancies to maintain inventory accuracy
Education
General Studies -
General Education Development
Mesa, AZ2008-12
Skills
- Sales and up-selling strategies
- Customer service
- Inventory control and auditing
- Merchandising and product demos
- Store operations procedures
- POS systems operation
- Data entry and computer skills
- Conflict resolution
- Relationship management
- Collaborative problem-solving
- Time management
- Product marketing
- Dealership experience
- Communication skills
Certification
- Driver's License
- Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Languages
English, Fluent
Timeline
Sporting Goods Clerk
Bi-Mart
2024.12 - Current
Area Coordinator
Bi-Mart
2023.03 - 2024.12
Clerk/Cashier
Bi-Mart
2023.01 - 2023.03
Point of Sale Associate
Hi-School Pharmacy
2018.01 - 2022.09
Key Holder/Shift Manager
Hi-School Pharmacy
2017.01 - 2022.09
Head of Department
Hi-School Pharmacy
2015.01 - 2022.09
Cashier & Sales Associate
Hi-School Pharmacy
2014.01 - 2022.09
General Studies -
General Education Development