Jacqueline Villafan
Seattle,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals as well as a highly passionate caregiving professional with experience in providing quality care for clients to improve quality of life.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Manager
Aegis Assisted Living – Caregiver
05.2023 - Current
- Established and maintained relationships with residents, families and community partners to coordinate services to meet residents needs.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Monitored residents overall health and well-being and noted significant changes.
Clinicals
Columbia Lutheran Home – NAC Clinicals
05.2023 - 06.2023
- Maintained proper content with the nurse regarding patient vitals, when the patients’ requested medications.
- Answered call lights and supported patient comfort and safety.
- Checked patient vitals such as temperature, blood pressure, and oxygen saturation.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Online Personal Shopper
Walmart
06.2021 - 09.2021
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Contributed to team objectives in fast-paced environment.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Services Specialist
McDonalds
05.2017 - 09.2020
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
High School Diploma -
Toppenish High School
Toppenish, WA06.2020
Bachelor of Arts - Public Health
University of Washington
Seattle, WA06.2024
Skills
- Care Quality Assessments
- ADL Support
- Bilingual
- Family and Patient Support
- Set Objectives
- Strategic planner
- Vital Sign Monitoring
- Trustable
- Communication skills
- Reliable
Certification
- First Aid BLS/ CPR certified
- Mental Health Certification
- Dementia Certification
- Nursing Assistant Certification (NC61459564)
Timeline
Care Manager
Aegis Assisted Living – Caregiver
05.2023 - Current
Clinicals
Columbia Lutheran Home – NAC Clinicals
05.2023 - 06.2023
Online Personal Shopper
Walmart
06.2021 - 09.2021
Services Specialist
McDonalds
05.2017 - 09.2020
High School Diploma -
Toppenish High School
Bachelor of Arts - Public Health
University of Washington
- First Aid BLS/ CPR certified
- Mental Health Certification
- Dementia Certification
- Nursing Assistant Certification (NC61459564)
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