Summary
Overview
Work History
Education
Skills
Accomplishments
Extra-Curricular Activities
Certification
Languages
Timeline
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Jacqueline Willer

Jacqueline Willer

Palm Bay

Summary

Dedicated healthcare professional with a proven track record of delivering exceptional patient care and medical support. Recognized for fostering collaboration among medical teams to ensure high-quality care while adeptly responding to the evolving needs of patients. Expertise includes patient care, medication administration, and compassionate support within dynamic healthcare environments. Committed to enhancing patient well-being through effective teamwork, and reliable execution of care plans.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Instructional Assistant ESE VE K-3th grade

Brevard County Public Schools
12.2022 - Current
  • Supervised children from kindergarten through third grade. Collaborated with the lead teacher to develop lessons tailored to the student's Individualized Education Programs (IEPs). Maintained accurate records of attendance and behavioral data. Ensured the safety and well-being of students during field trips and provided supervision during transitions, recess, lunch, and other non-instructional periods. Offered one-on-one assistance, addressed behavioral concerns, and contributed to creating a positive and respectful learning environment

Customer Service Associate

7-Eleven
08.2019 - 06.2021
  • Ensure that a clean and safe environment for customers is maintained during nighttime hours. Accurately and efficiently manage the cash register, stock merchandise, and fulfill additional responsibilities, including food preparation, cleaning restrooms, preparing fresh coffee for customers, and diligently monitoring inventory levels.

Instructional Assistant ESE VE PK-6th grade/Instructional Assistant ESE VE PK-6th grade floater

Brevard County School
01.2016 - 06.2019
  • Supervised children from pre-kindergarten through sixth grade during various social and developmental activities. My responsibilities included but were not limited to, assisting students with computer literacy and providing individualized support in specific subject areas as outlined in their Individualized Education Program (IEPs). Additionally, attended to the needs of younger children, including changing diapers, while ensuring a safe and clean environment. Furthermore, I collaborated with the lead teacher to fulfill any instructional requests related to the educational process.

Medical Assistant/Surgical Coordinator

Diamond Medical Spa and Vein
12.2013 - 03.2015
  • Was responsible for greeting patients and updating their records, as well as managing medical files and insurance documentation. Assisted the physician during examinations and surgeries, ensuring accurate medication administration and documentation of procedures. Additionally, I ensured all surgical instruments were properly cleaned and sanitized. I triaged and educated patients in both Spanish and English before and after surgical procedures and provided medication information and dietary recommendations for those in weight management programs or undergoing surgery. Throughout my role, I maintained a safe and secure work environment while upholding patient confidentiality.

Education

CNA -

Brevard Nursing Academy
08.2025

Certificate - Assistant With Self Administer Medication

Brevard Nursing Academy
02-2025

Associate of Applied Science - Early Childhood Development, Human Services

Kaplan University
11.2015

Medical Assistant Diploma - undefined

Brown Mackie College
01.2014

Skills

  • Proficient in reading, writing, and speaking Spanish and English
  • Effective team collaboration
  • Positive attitude and work ethic
  • Focused on enhancing customer satisfaction
  • Strong communication skills
  • Medication dispensing
  • Patient care management
  • Documentation expertise
  • Understanding and compassion
  • Patient observation

Accomplishments

  • Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Quality Assurance - Ensured and enforced medical compliance with HIPAA, and OSHA .
  • Deans list

Extra-Curricular Activities

I engage in volunteer work that focuses on assisting elderly individuals within my community. The services I provide include helping with laundry, transporting them to medical appointments, performing household chores, and delivering groceries. I am committed to participating in initiatives that provide joy and valuable resources to families with special needs. Whether it involves organizing engaging activities or facilitating opportunities for community connection, I am dedicated to contributing.

Certification

  • Assistance With Self-Administer Medication
  • CNA
  • HSI CPR AED All Ages

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Instructional Assistant ESE VE K-3th grade

Brevard County Public Schools
12.2022 - Current

Customer Service Associate

7-Eleven
08.2019 - 06.2021

Instructional Assistant ESE VE PK-6th grade/Instructional Assistant ESE VE PK-6th grade floater

Brevard County School
01.2016 - 06.2019

Medical Assistant/Surgical Coordinator

Diamond Medical Spa and Vein
12.2013 - 03.2015

Associate of Applied Science - Early Childhood Development, Human Services

Kaplan University

Medical Assistant Diploma - undefined

Brown Mackie College

CNA -

Brevard Nursing Academy

Certificate - Assistant With Self Administer Medication

Brevard Nursing Academy

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