Jacqueline Woods
Kings Park
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager/Scrum Master
Precise Profit Group
03.2019 - 12.2023
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Prepared and submitted project invoices for review and approval.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Negotiated and managed third-party contracts related to project deliverables.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- Lead productive collaborations with project team, client representatives and/or vendor representatives and facilitate meetings discussions as needed throughout each project phase, included but not limited to process review, design approval, build, testing, go-live and post go-live
Project Manager/Scrum Master
MFA Centers
02.2016 - 02.2019
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and implemented strategic project plans to meet business objectives.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Managed various IT projects to meet deadlines and customer requirements.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Researched current trends to stay knowledgeable in Scrum methods.
- Led sprint reviews and planning meetings to promote full team engagement.
Project Manager/Scrum Master
Williamson Memorial Hospital
04.2012 - 01.2016
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Provided detailed project status updates to stakeholders and executive management.
- Managed projects from procurement to commission.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Negotiated and managed third-party contracts related to project deliverables.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
- Monitored project progress, identified risks and took corrective action as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed various IT projects to meet deadlines and customer requirements.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Devised test plans to validate accuracy of IT projects.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Communicated project updates to stakeholders at all levels.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
- Established and enforced project timelines and deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Operations Manager
Nicholas County Hospital
02.2009 - 03.2012
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
Bachelor of Science - Criminal Justice/Business Management
St John's University
Queens, NY06.2000
Skills
- Microsoft Visio, MS PowerPoint, MS Excel & MS Word
- Cost Analysis
- Project planning and development
- Procedure Development
- Staff Management
- Information Technology Management
- Agile (Scrum & KANBAN Frameworks), Waterfall
- Project Management tools: JIRA, VersionOne, MS Project Management, Confluence, Orion, Azure, Devops, Mural, HP Quality Center, Figma, Lucid, Sketch, Trello, Asana, SharePoint, Rally, Git, Balsamiq, Github, Confluence, Figma, Zendesk, Rational ClearQuest and Wiki
- Operating Systems: Windows 7 & 10, Linux, Allscripts, Ubuntu, Epic, Mac OS, Linux and Cerner
Certification
- PMP - Project Management Professional PMP)
- Agile Certified Practitioner (PMP-ACP)
Timeline
Project Manager/Scrum Master
Precise Profit Group
03.2019 - 12.2023
Project Manager/Scrum Master
MFA Centers
02.2016 - 02.2019
Project Manager/Scrum Master
Williamson Memorial Hospital
04.2012 - 01.2016
Operations Manager
Nicholas County Hospital
02.2009 - 03.2012
Bachelor of Science - Criminal Justice/Business Management
St John's University