Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacqueline Zukic

West Valley

Summary

Dynamic Peri-Op Supervisor with a proven track record in enhancing patient care and operational workflows. Skilled in problem-solving. Dedicated to maintaining high safety standards and improving patient satisfaction through effective leadership.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Peri-Op Supervisor

Mercy Hospital of Buffalo
Buffalo, NY
06.2024 - Current
  • Supervised daily operations to ensure adherence to hospital protocols and safety standards.
  • Trained and mentored staff on best practices for patient care and operational efficiency.
  • Oversaw daily operations of multiple departments, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with multidisciplinary teams to streamline communication and resolve issues effectively.
  • Monitored inventory levels of medical supplies, ensuring timely replenishment for uninterrupted operations.

Staff Nurse

Mercy Hospital of Buffalo
Buffalo, NY
04.2009 - 06.2024
  • Administered medications and monitored patient responses to ensure optimal care outcomes.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Educated patients and families on health management, enhancing understanding of treatment protocols.
  • Conducted thorough assessments of patients' conditions, ensuring timely interventions and appropriate referrals.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.

Education

Bachelor of Science - Nursing

Daemen College
Amherst, NY
05-1998

Associate of Applied Science - Nursing

Niagara County Community College
Sanborn, NY
05-1996

Skills

  • Goal oriented
  • Decision-making
  • Employee motivation
  • Inventory control
  • Customer service

Certification

  • Certified Ambulatory Peri-anesthesia Nurse 2025
  • Certified Registered Central Service Technician 2025
  • Basic Life Support (Healthcare) 2026
  • Advanced Cardiac Life Support 2024 (due 5/26)

Timeline

Peri-Op Supervisor

Mercy Hospital of Buffalo
06.2024 - Current

Staff Nurse

Mercy Hospital of Buffalo
04.2009 - 06.2024

Bachelor of Science - Nursing

Daemen College

Associate of Applied Science - Nursing

Niagara County Community College