Jacqueline E. Bell
Charlotte,NC
Summary
Mid-level Compliance Professional with a wealth of experience driving regulatory and industry-standard compliance initiatives. Adept at formulating and executing robust compliance programs tailored to the intricacies of IT, gaming and financial services industries. Expert comprehension of IT industry standards (SOC 1 and 2, ISO 27001, PCI DSS, etc.), data protection and privacy (GDPR, CCPA, CPRA), IT governance frameworks, crisis and risk management, and quality assurance. Skilled in designing and implementing effective control frameworks to mitigate risks and optimize operational and design efficiencies.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Compliance Program Manager (Contractor)
Flexential
01.2024 - Current
- Lead comprehensive enterprise controls testing, driving operational enhancements of key processes through rigorous testing protocols.
- Prepared and presented comprehensive reports to upper management and audit team, identifying findings with CAP recommendations.
- Developed risk assessment methodologies, enabling proactive identification of potential compliance issues.
- Conducted internal audit of various processes to ensure enterprise compliance in accordance with industry standards (HITRUST, PCI DSS, NIST, SOC, ISO 27001) and compliance obligations.
Lead Compliance Officer (Contractor)
Wells Fargo
12.2022 - 12.2023
- Conducted compliance audits and reviews to identify areas of improvement.
- Interpreted regulatory language, determining applicability and mapping to business unit risks, as part of RCSA methodology and facilitation.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in dynamic regulatory environment.
- Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention, resulting in 65% reduction in compliance incidents in 5 months .
Manager of Regulatory Affairs
Game Play Network, Inc.
01.2021 - 07.2023
- Achieved accurate and timely submission of 12 regulatory filings, meeting all deadlines and avoiding any late filing penalties
- Kept abreast of evolving industry trends, allowing company to adapt quickly to changes in regulatory landscape.
- Maintained awareness of changes in legislation and industry practices impacting business's approach to licensing.
- Promoted culture of compliance throughout organization with annual training, emphasizing importance of adhering to AML policies and procedures.
- Collaborated with product development teams to ensure licensed products met quality standards and regulatory guidelines.
- Facilitated and implemented organization's first IT incident response program.
Legal and Compliance Coordinator
The Chernin Group
12.2019 - 01.2021
- Designed and delivered compliance training programs to 30 employees.
- Assessed and managed IT-related risks, including cybersecurity risks and developed strategies to mitigate potential threats to organization.
- Maintained strict compliance with all applicable regulations, including SEC rules and fiduciary standards of care.
- Worked directly with 3rd party, ACA, to manage covered persons via ComplianceAlpha, ensuring strict adherence to SEC regulations (personal trading, code of ethics, etc.)
Lead Risk and Compliance Manager
Oakwood
12.2014 - 12.2019
- Supervised team of 6 compliance professionals, consistently achieving team targets and maintaining high team morale.
- Examined internal audits of organizational claims, resulting in return of $1M premium
- Reduced average resolution time for critical incidents by 60% over 10 months, ensuring swift and effective responses to mitigate potential compliance risks.
- Addressed compliance issues by developing and implementing corrective action plans.
- Managed compliance efforts, reporting and audits.
Education
Associate of Applied Science - Business Administration
Central Piedmont Community College
CharlotteSkills
- Risk Management
- Policy Development
- Regulatory Frameworks
- Quality Control
- Audit management
- Corrective Action Plans
- Change Management
- Information Security
- IT Infrastructure Management
- Regulatory Compliance
- Process Improvements
Certification
Certified Compliance and Ethics Professional
Timeline
Compliance Program Manager (Contractor)
Flexential
01.2024 - Current
Lead Compliance Officer (Contractor)
Wells Fargo
12.2022 - 12.2023
Manager of Regulatory Affairs
Game Play Network, Inc.
01.2021 - 07.2023
Legal and Compliance Coordinator
The Chernin Group
12.2019 - 01.2021
Lead Risk and Compliance Manager
Oakwood
12.2014 - 12.2019
Associate of Applied Science - Business Administration
Central Piedmont Community College
Certified Compliance and Ethics Professional
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