JACQUELINE P. REASON
Bronx,New York
Summary
Accomplished Program Director at MMCC with a proven track record in enhancing program quality and achieving enrollment goals. Expert in curriculum development and staff mentorship, demonstrated through significant improvements in youth and mentor performance. Skilled in project management and partnership development, ensuring programs meet and exceed strategic objectives with 80% proficiency in key skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Program Director
MMCC
Bronx, New York
03.2023 - Current
- Manage and create high levels of program quality and ensure a positive and inclusive learning and work environment
- Develop, implement and achieve enrollment and outcome goals identified in all assigned programs
- Manage day to day operation of multiple programs
- Evaluate, mentoring relationships and academic/other performance for youth and mentors
- Oversee budget monitoring, reporting , and management
- Develop program marketing plans and perform community outreach
- Ensure programs operate in accordance with Federal, State and local requirements, funders’ requirements and MMCC’s Best Practices
- Provide direct supervision to program staff, implement ongoing staff development and conduct performance evaluations
- Provide training for staff and volunteers on an ongoing basis through staff meetings, workshops, etc
- Build relationships with all program stakeholders and professionally represent MMCC at all funder, professional development, and community meetings
- Ensure program outcomes align with the needs of the community, the Agency and funders’ strategic plan
Academic Coordinator
MMCC
Bronx, NY
09.2021 - Current
- Leading a team of HSE Instructors in curriculum planning and development; lesson planning, etc
- To support them in meeting program educational goals and outcomes for participants
- Provide assessments and reports as necessary and provide individual feedback to students to ensure their success
- Observing classes and coaching Instructors to improve program quality
- Refer as necessary to Case Managers, Social Worker and Job Developers
- Participation in regular staff and program planning meetings
- Attend educational training and bring back information to share with program Instructors as well as apply new teaching strategies and techniques using technological platforms
- Conducting Pre-Post TABE testing to determine academic placement and educational gains
- Scheduling students for GED exams and organizing registration
- Obtaining Age Eligibility waivers as needed to NYSED
- Creating curricula and teaching as per the needs of participants including, but not limited to: basic educational skills, GED test preparation, occupational skills training such as writing improvement, business writing, etc
- Collaborate with Career Readiness department to provide skills needed for occupational training; career counseling/career planning; work readiness preparation services as appropriate; working with Case Management and Social work staff to meet participation and retention goals
Journal Editor
Community Writing Project
Yonkers, NY
08.2020 - Current
- Develop and implement journal tone and consistency; select art & photography; photography to appeal to target audience
- Apply strong writing, editing and proofreading skills to optimize tone voice and produce the best possible content
- Decide publication readiness; approve and submit the final version for publication
Middle School Teacher
Democracy Prep Schools
08.2016 - Current
- Instruct scholars in English Language Arts through lectures, discussions, and demonstrations that provide opportunities to observe, question, and investigate
- Establish clear objectives for all lessons, units, and projects, and communicate these objectives to students
- Adapt teaching methods and instructional materials to meet students' varying needs and interests
- Prepare, administer, and grade tests and assignments in order to evaluate students' progress
- Establish and enforce rules for behavior and procedures
- Plan and conduct activities for a balanced program of instruction, demonstration, and work time
- Maintain accurate, complete, and correct student records as required by laws, district policies, and administrative regulations
Curriculum Instructional Specialist
Columbia University
09.2017 - 05.2018
- Provided instructional leadership and curriculum development for talks, demonstrations and other learning opportunities provided by Engineering and Science students and Columbia University faculty, postdoctoral staff to increase the admission of retention of under-represented youth in STEM education
- Maintain broad knowledge of principles, practices regarding educational trends and procedures
National Teaching Fellow
AmeriCorps, Citizen Schools
Bronx, NY
07.2015 - 07.2016
- Teaching middle-schoolers in low income communities and underserved schools as an Americorps national service member at an extended day learning program, responsible for aligning learning with NY state standards and cultivating skills as a teaching artist; planning, developing and implementing lesson plans for English Language Arts; CS goal for 80% proficiency in academic and 21st century skills within academic year
- Providing authentic and creative hands on experiences that engage students as leaders through Spoken Word, Songwriting and Travel Guides Apprenticeships in a variety of professional fields to teach 21st Century Skills in Communication and problem solving to increase the admission of retention of under-represented youth
- Coached Teaching Fellows in working with families and handling difficult situations by modeling language and providing talking points and communication strategies; Managing incentive systems and supporting TFs in the recognition of individual students and encouraging family participation and impacting the futures of students, families and communities across America
Creative Services Consultant
01.2012 - 12.2014
- Applied creative strategies to navigate complex processes, created appropriate policies, procedures and experiences for startup staff
- Provided supervision and leadership skills on project execution and completion
- Served as lead liaison between niche clientele, staff, government agencies and vendors in accommodating destination management needs of travelers; provided exceptional customer service and demonstrated excellent problem solving skills
Test Center Supervisor
01.2000 - 12.2011
- Supervised and trained staff of 20-40 supervisors and proctors according national regulatory and test security guidelines, exercised problem-solving abilities and administered 6,000 standardized tests annually
Skills Assessment Development Manager
01.1998 - 12.2011
- Created and implemented strategic initiative Supplemental Instruction SI program for 1,000 students per semester in multiple disciplines, 60 courses, 90 sections for 40-50 faculty members and graduate instructors
- Forecasted allotted and oversaw 600K annual budget allocation for center operations
- Developed and maintained viable relationships with faculty, employees, alumni, community members and organizations and local, state and federal government
- Implemented tutor program certification standards according to College Reading and Learning Association (CRLA) guidelines
- Achieved Master Level program status
- Formulated and implemented strategic initiatives for student retention; planned administered, set budget guidelines, provided operational and budgetary oversight; created initiated and maintained financial records and reports
- Prepared fiscal reports; established customer service and supervision standards; monitored statistical analysis; established programmatic metrics and benchmarks
Co-Principal Investigator
- Authored proposals, prepared grant reports, and data for state visits and audits
- Directed Carl D
- Perkins IV $150K (annual) federal grant funding
Director Lumina Grant
- Implemented and worked collaboratively with local school city administrations and community organizations to create a 2+2 bridge program, Office of Vice Chancellor for Academic Affairs and Eli Lily Foundation
Education
Master of Arts - Communication, Creative Arts
Purdue University Calumet
Hammond, INBachelor of Arts - English Literature, Women Studies
Purdue University Calumet
Hammond, INSkills
- Client Relations
- Personnel Development
- Project Management
- Workshop Facilitator
- Standardized & CBT Testing
- Budget Administration
- Curriculum Development
- Microsoft & Google Application
- Operations Management
- Assessment
- Higher Education Leadership
- Partnership development
- Budget administration
- Recruitment and hiring
- Policy implementation
- Budget coordination
- Academic advisement
- Program strategy development
- Performance evaluation
- Staff development
- Customer service experience
- Effective leader
- Policy and procedure improvements
- Strategic leadership
- Performance standards and analysis
Certification
- TOEFL Internet-Based Testing (IBT) Testing Administrator
- Collaborative Institutional Training Initiative CITI (Human Subjects Research)
- Supplemental Instructor Trainer (University Missouri Kansas City, UMKC)
Awards Recognition
- Voices of Our Nations Association VONA Writing Fellow: Memoir
- Emerging Women Writers Scholarship Recipient: Digging Deep, Facing Self (DDFS)
- Certificate of Merit Office Bronx Borough President
- Supervisor of the Year
- Ronald E. McNair Post Baccalaureate Alumni Honoree
- Outstanding Senior English ∙ Philosophy
- Hammond Centennial and Academic Merit Scholarship Recipient
- Shirley Stanton Women Studies Memorial Scholarship Recipient
Timeline
Program Director
MMCC
03.2023 - Current
Academic Coordinator
MMCC
09.2021 - Current
Journal Editor
Community Writing Project
08.2020 - Current
Curriculum Instructional Specialist
Columbia University
09.2017 - 05.2018
Middle School Teacher
Democracy Prep Schools
08.2016 - Current
National Teaching Fellow
AmeriCorps, Citizen Schools
07.2015 - 07.2016
Creative Services Consultant
01.2012 - 12.2014
Test Center Supervisor
01.2000 - 12.2011
Skills Assessment Development Manager
01.1998 - 12.2011
Co-Principal Investigator
Director Lumina Grant
Master of Arts - Communication, Creative Arts
Purdue University Calumet
Bachelor of Arts - English Literature, Women Studies
Purdue University Calumet
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