Goal-driven Program Director seeking to leverage skills in a Paralegal role with over 6 years of experience in policy implementation, procedure review, and file maintenance. Skilled in documentation, legal analysis, and staff coordination, bringing attention to detail and strategic problem-solving to enhance team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Director
Prospect Heights Community Living Center LLC
12.2019 - Current
Maintained 100% compliance with legal and regulatory standards by ensuring accurate and timely documentation of all client admissions.
Conducted legal research and analysis of state and federal laws on resident rights to ensure facility policies with regulatory standards, helping prevent violations and uphold resident protections.
Assisted in the revision of internal policies to reflect current legal standards to identify compliance gaps, leading to policy updates and strengthened regulatory alignment and reduced risk of penalties.
Conducted comprehensive pre-admission assessments to evaluate medical, behavioral, and psychosocial needs ensuring appropriate resident placement and continuity of care.
Directed daily operations of a residential care facility serving individuals with complex behavioral and medical needs ensuring high-quality care delivery, regulatory compliance, and staff performance.
Applied analytical and problem-solving skills to resolve complex resident care and staffing challenges, resulting in improved service continuity and reduced incident rates.
Ensured precise and timely preparation of admission files and charts, supporting seamless resident intake and compliance with documentation standards.
Utilized Microsoft 365 tools daily for documentation, scheduling, and professional communication improving workflow efficiency and team coordination.
Managed employee schedule for all departments across all departments, optimizing staff coverage to ensure smooth operations and meet workload demands.
Education
Associate of Applied Science - Human Services
Gateway Technical College
Skills
File organization
Reviewing documents
Quality analysis
Attention to detail
Time- Management
Client relations
Maintaining compliance with legal and regulatory standard
Certification
Paralegal Program Certification, Rasmussen University, 2025
Patient Care Coordinator at Hackensack Meridian Prospect Heights Care CenterPatient Care Coordinator at Hackensack Meridian Prospect Heights Care Center