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Detail-oriented administrator with over 25 years of experience in providing administrative and financial support across charitable, public sector and healthcare environments. Manages referrals, bookings, invoicing and records while ensuring accuracy and confidentiality. Coordinates priorities among multiple stakeholders and delivers quality service in fast-paced settings, fostering effective relationships and resolving issues. Highly organised professional with a strong focus on task prioritisation and administrative leadership. Drives successful communication across teams, fostering positive relationships and enhancing service delivery. Commits to maintaining confidentiality and compliance while providing compassionate care and support.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Referral coordination professional managing 25–40 medical referrals daily with 98% data entry accuracy. Responsible for scheduling support and administrative document processing. Known for attention to detail and clear communication to streamline workflow and improve patient support.

Highly experienced healthcare administrative professional with over 25 years of service in a major healthcare system. Specialized in referrals coordination, insurance authorizations, and patient care support across internal and specialty medicine. Extensive knowledge of Medicaid, Medicare, and commercial insurance processes. Proven ability to independently manage complex, high-volume workflows with accuracy and efficiency. Seeking advancement into a senior-level administrative or specialized role within a union environment.

Jacqueline Selene Escudero

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Urgent Referrals Coordinator

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- Medical Assistant

- CPT1 Phlebotomist

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Urgent Referrals Coordinator

US Career Institute

Fast Responders Medical

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