Summary
Work History
Education
Skills
Timeline
Generic

Jacquelyn Daleus

Runnemede

Summary

Dynamic customer service professional with extensive experience at The Dental Lab of West Berlin. Proven track record in problem resolution and relationship building, enhancing customer satisfaction. Skilled in data entry and conflict resolution, consistently ensuring efficient operations and positive client interactions. Committed to delivering exceptional service and fostering a collaborative work environment.

Work History

Customer Service Representative

The Dental Lab of West Berlin
  • Assisted customers with inquiries, providing accurate information on services and products.
  • Resolved customer complaints efficiently, ensuring satisfaction and retention.
  • Processed orders and managed inventory using company software systems.
  • Collaborated with dental technicians to ensure timely delivery of lab work.
  • Streamlined communication between departments to enhance workflow efficiency.

Assistant Manager

Deluxe Bakery

An assistant manager at the bakery was to help the manager with the other employees making sure everybody had a good workflow. We kept customers happy I would answer phone take orders for bread cakes anything that the customer needed. I would also keep the store stocked and keep making sure that the workflow is keeping going and everybody was doing their job. I’m making sure the store was flowing good and would make the changes that needed to be done. If somebody had a call out I would find another person to fill in. If I had to stay late I would stay late. I would just work really hard to help with the manager so she could keep the store flowing good for the owner.

Assistant Manager

Fancy Feathers, Exotic Birds

As an assistant manager to a bird store, I had a lot of responsibilities to do there. I helped run the store for the owner. I would take orders. I would make her orders IAs an assistant manager to a bird store, I had a lot of responsibilities to do there. I helped run the store for the owner. I would take orders. I would make her orders. I would feed the baby birds I would clean the store and I’ll be there from seven in the morning to seven at night, keeping the store flowing at all hours and making sure to maintain customer service was good.

Education

High School Diploma - I Took Business Classes So I Could Go Into Office

Trion Regional High School
Runnemede, NJ
06.1994

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Payment processing
  • Client relations
  • Customer satisfaction measurement

Timeline

Customer Service Representative

The Dental Lab of West Berlin

Assistant Manager

Deluxe Bakery

Assistant Manager

Fancy Feathers, Exotic Birds

High School Diploma - I Took Business Classes So I Could Go Into Office

Trion Regional High School