Summary
Overview
Work History
Education
Skills
Timeline
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Jacquelyn Falin

Indianapolis,IN

Summary

Ambitious student pursuing degree eager to contribute developed knowledge in professional role. Skilled in humane animal restraint and compassionate care in settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Overview

9
9
years of professional experience

Work History

Veterinary Assistant

Animal Hospital of Avon
Avon, IN
01.2022 - Current
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Prepared laboratory slides for microscopic examinations.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.

Receptionist

Animal Eye Institute of Cincinnati
Cincinnati
12.2020 - 11.2021
  • Greet clients with a positive attitude and friendly smile
  • Answer client questions while communicating between doctors and technicians
  • Respond to emails, send faxes, and communicate among other offices
  • Create great client relationships.

Customer Service Representative

VCA Welborn Animal Hospital
Kansas City
05.2020 - 11.2020
  • Answer telephones in a timely manner (clients were not coming inside the building)
  • Schedule and confirm appointments
  • Recommend products on hand to clients i.e
  • Flea, tick, and heartworm prevention
  • Managing and faxing client charts, medical records, and reports.

Server

Stone Creek Dining Company
Indianapolis
01.2019 - 03.2020
  • Greeted customers with a positive attitude and welcoming smile
  • Held knowledge of entire menu(s)
  • Ensured customer's experience in the restaurant was outstanding each time
  • Answered phones and entered reservations into the system.

Server

Applebee's Neighborhood Grill
Camby
08.2015 - 04.2018
  • Learned primary customer service skills and how to deal with difficult customers.

Education

Bachelor of Science - Veterinary Technology

Penn Foster
09-2025

Skills

  • Microsoft Word
  • Customer service
  • Communication
  • Teamwork
  • Verbal communication
  • Written communication
  • Animal restraint
  • Animal Safety
  • Veterinary Terminology
  • Animal Handling
  • Euthanasia Assistance

Timeline

Veterinary Assistant

Animal Hospital of Avon
01.2022 - Current

Receptionist

Animal Eye Institute of Cincinnati
12.2020 - 11.2021

Customer Service Representative

VCA Welborn Animal Hospital
05.2020 - 11.2020

Server

Stone Creek Dining Company
01.2019 - 03.2020

Server

Applebee's Neighborhood Grill
08.2015 - 04.2018

Bachelor of Science - Veterinary Technology

Penn Foster

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Jacquelyn Falin