Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jacquelyn Franc

Aptos,CA

Summary

Personable Waiter with several years of experience in food and beverage industry. Hard working and focused with in-depth knowledge of current menu items, ingredients, and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Server

Imura Japanese Restaurant
Watsonville, CA
05.2023 - Current
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.

Back Server

Mentone
Aptos, CA
08.2022 - 01.2023
  • Greeted guests and provided them with menus.
  • Assisted in the setup of dining areas prior to guest arrival.
  • Replenished beverages as needed throughout meal service.
  • Checked back with guests to ensure satisfaction with each course.
  • Cleared dishes from tables between courses and after meals.

Barista

STARBUCKS COFFEE COMPANY
Watsonville, CA
04.2021 - 08.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Developed a range of unique beverages, beyond standard options.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

Some College (No Degree) - Studying Environmental Science

Cabrillo College
Aptos, CA
01-2024

High School Diploma -

Watsonville High School
Watsonville, CA
06-2023

Skills

  • Conflict Resolution
  • Cash Handling
  • Health Code Compliance
  • POS System Operation
  • Menu knowledge
  • Multitasking and prioritization
  • Concise communication
  • Employee Training

Certification

  • California Food Handler Certificate
  • California RBS Certificate
  • Completed CA Sexual Harassment Course

References

References available upon request.

Timeline

Food Server

Imura Japanese Restaurant
05.2023 - Current

Back Server

Mentone
08.2022 - 01.2023

Barista

STARBUCKS COFFEE COMPANY
04.2021 - 08.2022

Some College (No Degree) - Studying Environmental Science

Cabrillo College

High School Diploma -

Watsonville High School

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Jacquelyn Franc