Alexa Gerzmehle
Summary
Responsible adaptable to fast-paced environments. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Looking to grow and excel in any given position. With a drive to succeed and achieve a better career.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Server
Red wok
El Paso, Texas
01.2021 - 02.2022
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Trained new servers on policies and service standards, enhancing team performance and consistency.
- Monitored guest satisfaction and promptly addressed concerns, ensuring positive dining experiences.
- Anticipated guest needs and responded quickly to requests, following up to ensure overall satisfaction.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Served food and beverages promptly to guests at their tables.
- Followed proper cash handling procedures when accepting payments from customers.
- Greeted guests in a friendly and welcoming manner.
Food Production Worker
Dunkin' Donuts
El Paso, Texas
08.2020 - 12.2020
- Completing an amount of tasks in a certain period of time.
- Team work, and communication skills.
- Ensure all production coming from my area was clean and up to safety standards.
- Operated kitchen equipment safely and efficiently during food production.
- Assisted in inventory management by organizing supplies and ingredients.
- Participated in training sessions to learn new food preparation techniques.
- Worked collaboratively with other team members in a fast-paced environment.
Education
High School - ROTC, Bilingual credits, AP Spanish, AP English, Law enforcement
Premier High School
El Paso, TexasSkills
- Customer service
- Food safety
- Inventory management
- Cash handling
- Problem resolution
- Attention to detail
- Fast-paced environment adaptability
- Menu memorization
- Conflict resolution
- Relationship building
- Relationship management
- Verbal and written communication
- Suggestive selling
Certification
Police dispatcher
Additional Information
I've volunteered for animal shelters, Cleaned houses for elderly with my grandmother, Have served in the church as an altar server, cleaning staff, decorating staff and kitchen staff
References
References available upon request.
Languages
- Spanish
- Italian
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
- Italian, Limited
Activities
- Drawing
- Gardening indoor plants
- Baking
Timeline
Food Server
Red wok
01.2021 - 02.2022
Food Production Worker
Dunkin' Donuts
08.2020 - 12.2020
High School - ROTC, Bilingual credits, AP Spanish, AP English, Law enforcement
Premier High School