Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jacquelyn Grapentine

Prior Lake,MN

Summary

Proven track record in enhancing employability and patient care, demonstrated at Illies Consulting and North Memorial Ambulance. Skilled in job development and vital signs monitoring, I excel in employer outreach and providing compassionate support. Achieved significant client and patient satisfaction through innovative community collaboration and effective incident response. Strong leader and problem-solver.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Employment Specialist

Illies Consulting
08.2024 - 12.2024
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
  • Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.

EMT/EMR Technician

North Memorial Ambulance
03.2023 - 08.2024
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Assisted with lifting and moving patients.
  • Delivered emotional support to patients and families.

Senior Operations Administrator

FedEx Ground
10.2020 - 03.2023
  • Improved communication between departments by establishing clear lines of responsibility and accountability in operational tasks.
  • Established department goals, aligning them with company objectives, and ensured timely achievement of milestones.
  • Assisted with travel, planning and coordinating board meetings and preparing visualizations for presentations.
  • Answered telephone calls, emails and in-person inquiries to respond to client requests and questions.
  • Boosted employee morale through recognition programs that acknowledged individual contributions towards achieving organizational goals.

PCA

Home Land Services
05.2017 - 08.2019
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Bachelor of Science - Law Enforcement

Minnesota State University, Mankato
Mankato, MN
05-2022

Skills

  • Job development
  • Employer outreach
  • Community collaboration
  • Training coordination
  • Basic life support
  • Vital signs monitoring
  • Scene safety
  • Patient care
  • Scheduling coordination
  • Document management
  • Incident response
  • Customer relations
  • Management

Accomplishments

    Graduated from the Women in Leadership program through FedEx. This is a program you have to be nominated for by the Sr. Station Manager, attend monthly meetings, and present in front of the president of the company.

Certification

  • Basic Life Support (BLS) Certification
  • CPR

Timeline

Employment Specialist

Illies Consulting
08.2024 - 12.2024

EMT/EMR Technician

North Memorial Ambulance
03.2023 - 08.2024

Senior Operations Administrator

FedEx Ground
10.2020 - 03.2023

PCA

Home Land Services
05.2017 - 08.2019

Bachelor of Science - Law Enforcement

Minnesota State University, Mankato

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Jacquelyn Grapentine