Jacquelyn Haning
Carnation,Washington
Summary
A reliable professional with extensive experience at Starbucks, specializing in beverage creation and customer relationship management. Demonstrates strong multitasking and prioritization skills in fast-paced environments, maintaining high standards of cleanliness and service. Recognized for exceptional work ethic and leadership abilities, consistently receiving positive feedback from customers and team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Duvall, WA
02.2022 - Current
- Create and compose a variety of hot and cold beverages in a busy environment
- Maintain, restock, and clean customer areas based on need
- Establish and maintain great customer relationships and receive positive feedback consistently
- Utilize sequencing and prioritization in the workplace to be as efficient as possible while communicating well with team members
Hostess
Dicicco's Italian Restaurant: Old Town Clovis
Clovis, CA
10.2021 - 12.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times and menu details
- Managed to-go orders and made sure they were completed on time and correctly
- Maintained a clean and sanitary work environment in the server station and helped to clean the seating area whenever I was available
- Provided assistance to larger parties or big reservations who needed extra help
Hostess
Wassabi On Fire
Clovis, CA
06.2021 - 10.2021
- Encouraged positive guest relations between staff and customer by maintaining reliable and and fair wait times
- Organized reservations and larger parties for a busy and high demand environment on the phone and in person
- Maintained and restocked host and server stations for maximum efficiency for restaurant as a whole
- Provided assistance to other hosts, servers, chefs and bartenders when I was available to do so
Dining Server/Host/Table Busser
University House Retirement Community
Issaquah, WA
06.2019 - 05.2021
- Greeted and served the elderly community and encouraged respectful and positive interactions within our dining room
- Worked many extra hours to help out when it was needed
- Was constantly aware of where to seat certain patrons based on personal specifics
- Worked well with difficult patrons and maintained patience and respect in a very fast paced environment
- Managed multiple tables at once with efficiency as well as side tasks and prioritized time management and multitasking
- Constantly bussed tables and kept server stations and kitchen clean
- Developed close relationships with patrons to establish trust and respect in a retirement community
Education
Data Science
Arizona State University
Tempe, AZRunning Start
Central Washington University
Sammamish, WAHigh School Diploma -
Issaquah High School
Issaquah, WA06.2020
Skills
- Food and drink safety
- Retail experience
- Dependability and responsibility
- Work ethic
- Patience and cooperation
- Payment processing
- Relationship building
- Multitasking and prioritization
- Cleaning and sanitizing
- Leadership skills
References
Jenn Johnson - Duvall Commons Starbucks Store Manager
(425) 344-2920
Bryan Hubbard - Duvall Commons Starbucks Shift Supervisor
(425) 329-5662
Tyler Miller - Former University House Retirement Dining Manager
(206) 850-2218
Tyler Klopfenstine - Current University House Retirement Dining Manager
(425) 445-9371
Princy Lee - Wassabi on Fire Dining Supervisor
(559) 259-2116
Certification
- MAST permit
- Food Worker Card
References
References available upon request.
Timeline
Barista
Starbucks
02.2022 - Current
Hostess
Dicicco's Italian Restaurant: Old Town Clovis
10.2021 - 12.2021
Hostess
Wassabi On Fire
06.2021 - 10.2021
Dining Server/Host/Table Busser
University House Retirement Community
06.2019 - 05.2021
Data Science
Arizona State University
Running Start
Central Washington University
High School Diploma -
Issaquah High School