Jacquelyn Heston
Roanoke,VA
Summary
Dynamic Beauty Advisor with a proven track record at Sally Beauty, excelling in customer service and sales expertise. Leveraged in-depth product knowledge to increase revenue through effective upselling and personalized recommendations. Recognized for maintaining an engaging product display and staying ahead of beauty trends, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sally Beauty
08.2021 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Education
High School Diploma -
Cave Spring High School
Roanoke, VA05.2019
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Upselling strategies
- Sales expertise
- Retail experience
- Customer consultation
- Brand awareness
- Attention to detail
- Sales proficiency
- Personalized recommendations
- Beauty trends
- Promotional activities
- Brand promotion
- Cosmetics industry trends
- Cross-selling techniques
- Makeup application techniques
- Makeup application
- Product knowledge expertise
- Makeup techniques
- Cosmetics selection assistance
- Product demonstrations
- Time management
- Multitasking and organization
- Active listening
Affiliations
Currently working as a brand ambassador for Sally Beauty for Social Media Advertising.
Timeline
Beauty Advisor
Sally Beauty
08.2021 - Current
High School Diploma -
Cave Spring High School
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