Jacquelyn Hill
Owner/ Operator
Denton,United States
Summary
Customer-focused, visionary-thinking Retail Manager with over 20 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with word. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner/Operator Supervisor
Jackie's Royalty Clean
Denton, TX
03.2016 - Current
- Educated staff on strategies for handling difficult customers and challenging situations.
- Researched issues to obtain appropriate answers to customer inquiries.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Developed growth strategies for network of 5 stores.
- Trained newly hired sales team in upselling techniques.
- Promoted business' development by building and maintaining relationships with new clients.
- Trained team members in successful strategies to meet operational and sales targets.
- Marked-down clearance items and relocated merchandise to proper store areas.
Lead Cleaner
Lake Dallas Police Department
Lake Dallas, TX
08.2020 - 01.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Worked alongside other cleaners to complete jobs in corporate office buildings
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Delivered quality customer service to address urgent needs and cleaning requests
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
Head Preschool Teacher
Wellspring Christian Academy
Denton, TX
05.2014 - 07.2019
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted sensory development by providing access to different textures.
- Supervised group of 3 student teachers throughout semester.25
- Addressed behavioral and learning issues with parents and daycare management.
- Assisted and supervised 25 children through entire school day.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Supervised students and enforced discipline during all Head Start activities.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Allowed for ample outdoor discovery time in schedule each day.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Helped new preschool children get used to classes by giving one-on-one support.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Assistant Restaurant General Manager
Taco Bell
Denton, TX
05.1994 - 07.2013
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Completed inventory purchases and oversaw shipment processing.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Purchased food and cultivated strong vendor relationships.
- Motivated staff to perform at peak efficiency and quality.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
Education
High School Diploma -
Penn Foster Career School
Scranton, PA 06.2021 - 06.2021
Skills
Staff Management
Hand-eye coordination
Equipment operation
Materials handling
Production work
Loading and unloading
Cash register operation
Multitasking Abilities
POS systems
Organization
Money handling abilities
Training development aptitude
Key stakeholder relationship building
Administrative support
Order fulfillment
Stocking and replenishing
Certification
Early childhood developement
hard worker, team player, work well under presure
1. I am a hard working employee who's willing to learn and always looking for new ways to grow within the company i like to focus on growth,knowledge and experience within a company. 2.I am a team player who is someone who actively contributes to their group in order to complete tasks, meet goals or manage projects. I am a team player who actively listen to their coworkers, respect ideas and aim to improve the product or process at hand. 3.throughout my career, i have done some of my best work under pressure routine makes us complacent and i am always looking for challenges that push me to give my best and to quickly come up with working solutions.
Timeline
High School Diploma -
Penn Foster Career School
06.2021 - 06.2021
Early childhood developement
06-2021
Lead Cleaner
Lake Dallas Police Department
08.2020 - 01.2022
Owner/Operator Supervisor
Jackie's Royalty Clean
03.2016 - Current
Head Preschool Teacher
Wellspring Christian Academy
05.2014 - 07.2019
Assistant Restaurant General Manager
Taco Bell
05.1994 - 07.2013