Jacquelyn Johnson
Leeds, AL,AL
Summary
Offering compassionate and calm demeanor with dedication to learning and growing in crisis intervention. Brings understanding of mental health challenges and importance of timely response, combined with skills in de-escalation and communication. Ready to use and develop crisis management and active listening skills in any role.
Overview
2026
2026
years of professional experience
Work History
Crisis Intervention Specialist/ Helpline
R.O.S.S. Recovery Center
2024 - Current
- Assisted clients in crisis situations, employing de-escalation techniques to ensure safety and stability
- Provided emotional support and active listening to clients experiencing high-stress situations or mental health crises
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Facilitated recovery planning sessions to support client goals and objectives.
- Developed resources and educational materials to enhance client understanding of recovery processes.
Education
No Degree - Behavioral Sciences
University of Alabama At Birmingham
Birmingham, ALSkills
- Risk evaluation
- Professional boundaries
- Substance abuse awareness
- Self-care practices
- Referral networking
Timeline
Crisis Intervention Specialist/ Helpline
R.O.S.S. Recovery Center
2024 - Current
No Degree - Behavioral Sciences
University of Alabama At Birmingham
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