Jacquelyn Le
Summary
Dedicated administrative team member with strong organizational, time management, and multitasking skills. Contributes to enhancing office efficiency and team productivity through top-notch clerical support. Customer service-oriented student experienced in maintaining organization and managing time effectively. Proficient in coordinating invoicing and billing tasks. Eager to secure an internship in customer service for practical experience. Outgoing and driven individual with a passion for achieving success. Developed exceptional customer service skills in a fast-paced restaurant environment. Seeking to transition into a new field with strong abilities in communication, teamwork, and problem-solving. Aims to leverage these transferable skills to excel in a new professional setting.
Overview
4
4
years of professional experience
Work History
Waitress
Journey To The Dumpling
06.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
President
Pleasant Grove High School Badminton Club
08.2021 - Current
- Researched requirements to form this club and made sure that those requirements were met and executed.
- Assigned trustworthy board members to help improve and run the club smoothly.
- Planned, organized, and ran a fundraiser for this club.
- Coordinate weekly location of meetings and activities.
- Organized funding and budgeting for the club.
Office Assistant
Tracy Yu
06.2021 - 08.2021
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Collected and coded various documents to prepare for filing, storage and processing.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Managed client communication, scanning documents and distribution of mail.
- Processed incoming mail and packages and placed envelopes in bins for employees.
Education
Associate of Science - Biology
Cosumnes River College
Sacramento, CA05-2025
Bachelor of Science - Health Science
Sacramento State
Elk Grove, CA05.2023
Bachelor of Science - Health Science
Sacramento State
Sacramento, CA05-2027
Skills
- Organizational Skills
- Working Collaboratively
- Friendly, Positive Attitude
- Customer Service
- People Skills
- Computer Skills
- Work Ethic
- Problem Resolution
- Critical Thinking
- Reliable and Trustworthy
- Basic Math
- Microsoft Office
- Conflict Resolution
- Active Listening
- Strong multitasking
- Team collaboration
Languages
Japanese
Elementary
Timeline
Waitress
Journey To The Dumpling
06.2023 - Current
President
Pleasant Grove High School Badminton Club
08.2021 - Current
Office Assistant
Tracy Yu
06.2021 - 08.2021
Bachelor of Science - Health Science
Sacramento State
Associate of Science - Biology
Cosumnes River College
Bachelor of Science - Health Science
Sacramento State
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