Jacquelyn Lightle
Webster,TX
Summary
Dedicated employee, successful at handling multiple tasks while maintaining a positive clientele experience. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
20
20
years of professional experience
Work History
Server
Perry's Steakhouse
Sugar Land, TX
10.2022 - Current
- Provide excellent customer service to ensure satisfaction in a higher-end restaurant.
- Attend to private parties to include appropriate set up, guest interaction and timely service.
- Maintain knowledge of current menu items, garnishes, ingredients, and preparation method.
- Exhibit polite and professional demeanor to patrons to encourage inquiries and assist in proper ordering based on their needs.
Owner/Operator
Self Employed Home Services
Houston, TX
09.2014 - Current
- Confer with clients to understand their home needs, budget and scheduling.
- Customer base built and maintained through reputation; strong background in customer service, exemplary communication and successful completion of tasks as promised.
Account Manager
Leafhome Water Solutions
Houston, TX
01.2022 - 10.2022
- Oversee multiple accounts and work diligently to meet and exceed performance goals.
- Research and become knowledgeable of products to effectively communicate product information to client.
- Coordinate multiple appointments in clients' homes factoring commute time and individual client needs.
Hostess, Server, Head Bartender, Shift Lead
Applebee's Bar and Grill
Various Locations, GA, TX
09.2003 - 01.2017
- Began in 2003 as a Hostess. Greeted customers, escorted to seating area and furnished menus.
- Promoted to server within two months. Built a positive relationship with other front-of-house and kitchen staff.
- Promoted to Bartender within six months. Moved to Longview, Texas where I became Head Bartender and Shift Lead. In addition to bartender duties, the Shift Lead includes managerial responsibilities, to include:
- Build and maintain regular clientele; bar inventory; ordering, receiving and scheduling; promoting seasonal drink specials to increase profit margin.
Education
Diagnostic Medical Sonography
Kilgore College
Kilgore, TXGeneral Studies
Georgia Highlands College
Cartersville, GASkills
- Customer Service
- Communication Skills
- Business Development
- Professionalism
- Sales
Timeline
Server
Perry's Steakhouse
10.2022 - Current
Account Manager
Leafhome Water Solutions
01.2022 - 10.2022
Owner/Operator
Self Employed Home Services
09.2014 - Current
Hostess, Server, Head Bartender, Shift Lead
Applebee's Bar and Grill
09.2003 - 01.2017
Diagnostic Medical Sonography
Kilgore College
General Studies
Georgia Highlands College