Jacquelyn M Carbone
Port Charlotte,FL
Summary
Dynamic Customer Service Representative with a proven track record at Coilcraft, Inc., excelling in resolving customer inquiries and enhancing service delivery. Skilled in critical thinking and data entry, I effectively maintained customer records and collaborated with teams to improve operational efficiency, ensuring high levels of customer satisfaction.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Coilcraft, Inc.
03.2001 - 09.2020
- Assisted customers with inquiries and resolved issues efficiently.
- Learned company policies and procedures to provide accurate information.
- Maintained customer records using CRM software to ensure data integrity.
- Collaborated with team members to enhance service delivery and support operations.
Education
High School Diploma -
Notre Dame For Girls
Chicago, ILSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Coilcraft, Inc.
03.2001 - 09.2020
High School Diploma -
Notre Dame For Girls
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