Jacquelyn Mijares
Summary
Authoritative Sr. Systems Analyst II adept at building and maintaining scalable and cost-effective systems for clients in the Airport in Policing industries. Leader of numerous successful systems management teams. Skillful at transforming multi-disciplinary workgroups into consistent producers of extremely efficient system designs.
Overview
31
31
years of professional experience
Work History
Sr. Systems Analyst II
City Of Los Angeles/ LAX
01.2010 - 08.2019
- Project Manager for following projects: Security Badge Credentialing Systems (Badging), ACAMS, Ground Run-Up System, and Facilities Management Fleet System.
- Deputy Project Manager for the Maximo System in the Maintenance Bureau.
- Prepared Operational Readiness plans and documentation.
- Created and implemented text scripts for implemented systems.
- Utilized change management techniques to provide smooth transitions during implementation of new software and hardware.
- Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
- Pinpointed cost-effective improvements to the Credentialing, ACAMS and Airport Police systems components for designated upgrades cycles.
- Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
- Maintain and monitor contract compliance.
- Develop budget and timelines for all systems.
Sr. Systems Analyst II
Los Angeles Police Department (LAPD)
07.2003 - 01.2010
- Project Manager for the Use of Force System used in MDT's in the Police Cars. Design, develop, implement and maintain the Use of Force application developed for compliance with the Federal Consent Decree.
- Utilized change management techniques to provide smooth transitions during implementation of the Complaint System.
- Design and develop workflow applications.
- Develop deployment strategies and Go-Live activities o9f new systems with the user community as a part of Operational Readiness.
- Contract management.
- Conduct gap analysis meetings.
- Create and maintain budget requests.
- Trained Airport Police on the new Use Of Force system.
Sr. Clerk Typist
City Of Los Angeles LAX
07.1988 - 06.2003
- Facilitated communication between departments, fostering a positive work environment and increased productivity.
- Reduced errors in documentation by proofreading documents and verifying data accuracy before submission.
- Expedited document processing by utilizing advanced typing skills and maintaining a high level of attention to detail.
- Anticipated needs of management staff, proactively providing assistance with scheduling, travel arrangements, and event coordination.
- Acted as a reliable resource for colleagues, providing guidance and support in the use of office equipment and software applications.
- Streamlined reporting processes by creating spreadsheets and templates that simplified data input and analysis.
- Managed multiple projects simultaneously, prioritizing tasks effectively to ensure timely completion of all assignments.
- Coordinated logistics for departmental events or meetings including room bookings catering arrangements guest invitations.
- Provided exceptional customer service to both internal and external clients, addressing inquiries promptly and professionally.
Education
Bachelor of Science - Information Technology
University of Redlands
Redlands, CA05.1997
Skills
- Business process modeling
- Systems Analysis
- Application Integration
- Software development life cycle
- Functional specifications
- User Acceptance Testing
- System Testing
- Change Management
- Performance Tuning
- Proofreading
- Disaster Recovery Planning
- System Upgrades
- End-user support
- Technical Documentation
- Contract Management
Timeline
Sr. Systems Analyst II
City Of Los Angeles/ LAX
01.2010 - 08.2019
Sr. Systems Analyst II
Los Angeles Police Department (LAPD)
07.2003 - 01.2010
Sr. Clerk Typist
City Of Los Angeles LAX
07.1988 - 06.2003
Bachelor of Science - Information Technology
University of Redlands
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