Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Scribner

Ackerman,MS

Summary

Creative customer service associate, adept at assessing and providing a personalized customer service experience to clients to ensure optimum satisfaction. Seeking to build happy, professional, lasting client relationships that promotes repeat client business.

Overview

6
6
years of professional experience

Work History

Account Associate

Gallagher Insurance
Gulfport, MS
05.2023 - 11.2024
  • Assisted clients with policy inquires and coverage options.
  • Processed insurance applications and documentation efficiently.
  • Collaborated with underwriters to ensure accurate risk assessments.
  • Issued certificate of insurance for commercial organizations.
  • Process proposals, quotes, policies.
  • Generate audits, loss runs, and policy reports.
  • Maintained client records and updated information in the database.

Law Clerk

Miller and Fowlkes, PLLC
Gulfport, MS
01.2021 - 05.2023
  • Drafted legal documents, including motions and pleadings for court submission.
  • Assisted attorneys in preparing for trials and hearings by organizing evidence.
  • Schedule appointments and court appearances.
  • Office equipment: multi-line phone, copier, fax.

Bank Teller

Keesler Federal Credit Union
Biloxi, MS
01.2019 - 01.2021
  • Processed customer deposits and withdrawals efficiently and accurately.
  • Assisted members with account inquires and transaction details promptly.
  • Managed cash drawer and performed daily balancing tasks diligently.

Education

Associate of Applied Science - Nursing

Mississippi Gulf Coast Community College
Gulfport

Skills

  • Customer Service
  • Work Ethic
  • Reconciliation
  • Problem Solving
  • Adaptable to computer programs
  • Strong Communication Skills
  • Teamwork and Collaboration

Timeline

Account Associate

Gallagher Insurance
05.2023 - 11.2024

Law Clerk

Miller and Fowlkes, PLLC
01.2021 - 05.2023

Bank Teller

Keesler Federal Credit Union
01.2019 - 01.2021

Associate of Applied Science - Nursing

Mississippi Gulf Coast Community College