JACQUELYN SORTO
Visalia,CA
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication. I am a conscientious and compassionate professional with a drive for helping others. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
Work History
Project Manager
Self Help Enterprises
Visalia, CA
04.2022 - Current
- Led cross-functional teams to deliver complex projects on time and within budget.
- Developed project plans, including scope, timelines, and resource allocation strategies.
- Implemented risk management processes to identify and mitigate project risks effectively.
- Facilitated stakeholder meetings to ensure alignment and address project concerns proactively.
Human Resources Manager/Director of Activities
Redwood Springs Healthcare Center
Visalia, CA
06.2009 - 04.2020
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance team.
- Created organizational filing systems for records and correspondence.
- Trained service staff on latest policies and procedures.
- Inspected equipment to maintain proper functioning during peak activity.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
High School Diploma -
Farmersville High Shool
Farmersville, CA06.2001
Administrative Medical Assistant - undefined
Golden State Business College
Visalia, CA04.2004
Water Treatment Plant Operation,Course Certificate - Office of Water Programs 2025
California State University, Sacramento, Office of Water Pro
Sacramento, CASkills
- Fluent in reading and writing in English and Spanish
- Familiar Ulti Pro, Kronos, Oracle, Employee Central, Excel, Windows, Microsoft word, Create Pivot Tables, Record keeping
- Familiar with state requirements for record keeping
- Team player, Detailed oriented, Excellent customer service, dependable, punctual, caring
- Training and mentoring
- Multitasking abilities
Timeline
Project Manager
Self Help Enterprises
04.2022 - Current
Human Resources Manager/Director of Activities
Redwood Springs Healthcare Center
06.2009 - 04.2020
Administrative Medical Assistant - undefined
Golden State Business College
High School Diploma -
Farmersville High Shool
Water Treatment Plant Operation,Course Certificate - Office of Water Programs 2025
California State University, Sacramento, Office of Water Pro