Jacquelyn Vaccaro
Poughquag
Summary
Detail-oriented professional with strong organizational skills in human resources. Skilled in recruitment facilitation and employee benefits management. Committed to enhancing operational efficiency and employee satisfaction.
Overview
26
26
years of professional experience
Work History
Office Assistant 2 - Personnel / Human Resources
DOCCS - Green Haven Correctional Facility
Stormville, NY
07.2024 - Current
- Facilitated recruitment activities, including budget approval, interview coordination, and orientation for new hires.
- Managed health benefits enrollment and communication processes to enhance employee satisfaction.
- Maintained comprehensive personal history folder, systematically updating health benefits and medical files for efficient retrieval.
- Assisted in processing retirements, resignations, and terminations. Supported team members during transition periods. Coordinated documentation for employee departures.
- Processed nystep transactions efficiently. Assisted team members with transaction inquiries. Supported daily operations to maintain workflow continuity.
- Assisted employees in navigating maternity, paternity, and paid parental leave processes. Supported team members in understanding benefits and eligibility requirements. Facilitated communication between staff and HR regarding parental leave inquiries.
- Managed employee verification procedures, confirming credentials and employment history for new hires.
- Managed ordering processes for badges and name tags for new employees and replacements.
- Facilitated communication with civil service to gather necessary information. Assisted in requesting lists to support project needs.
- Oversaw supply management and documentation processes, including ordering and disbursing materials.
- Facilitated bi-weekly payroll communications to ensure timely and accurate employee compensation.
- Oversaw leave management processes to ensure accurate records of long-term sick and bereavement leave for employees.
- Medical documentation request letters
- Cultivated strong collaboration with time and attendance lieutenant to ensure accurate tracking and monitoring of absences.
Office Assistant 1
DOCCS - Green Haven Correctional Facility
Stormville, NY
03.2024 - 07.2024
- Handled incoming calls and inquiries, delivering exceptional communications
- Maintained filing systems for documents, improving data retrieval efficiency and organization
- Facilitated inventory checks monthly for all areas of the facility (Storehouse, Commissary, Medical, Pharmacy)
- Matched receiving slips to Purchase Requisitions
- Assisted Cashier with processing checks
- Purchasing
- Commissary
Area Manager
Enterprise Rent A Car
Clifton Park, NY
09.1999 - 09.2010
- Directed daily operations across multiple locations to ensure exceptional customer service and operational efficiency.
- Implemented training programs for staff to enhance service quality and employee engagement.
- Analyzed market trends to develop strategic initiatives that increased revenue growth in assigned regions.
- Collaborated with regional leadership to optimize fleet management and inventory control processes.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Developed and implemented strategies to improve customer service and increase sales.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
North Rockland High School
Thiells, NYAssociate of Arts -
Rockland Community College
Suffern, NY Child Development Associate -
Rockland Community College
Suffern, NYSocial Work -
Manhattanville College
Purchase, NY Skills
- Very strong organizational skills
- Office management
- Time Management
- Meticulous attention to detail
- Human resources management (HRM)
- Compensation and benefits
- Prioritizing work
- Positive attitude
Timeline
Office Assistant 2 - Personnel / Human Resources
DOCCS - Green Haven Correctional Facility
07.2024 - Current
Office Assistant 1
DOCCS - Green Haven Correctional Facility
03.2024 - 07.2024
Area Manager
Enterprise Rent A Car
09.1999 - 09.2010
High School Diploma -
North Rockland High School
Associate of Arts -
Rockland Community College
Child Development Associate -
Rockland Community College
Social Work -
Manhattanville College