Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Whalen

Kalamazoo,MI

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

20
20
years of professional experience

Work History

Sales Representative

Advances Auto
09.2021 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Water Treatment Specialist

United States Army
10.2003 - 10.2013
  • Maintained water treatment equipment.
  • Performed water quality analysis, testing and verification.
  • Assisted in water reconnaissance and site preparation.
  • Collected samples of gases, soil, water and other materials for testing.

Education

High School Diploma -

Comstock High School
Kalamazoo, MI
06.2002

Skills

  • Customer Retention Abilities
  • Sales Expertise
  • Market Research
  • Prospecting Skills
  • OSHA Regulations

Timeline

Sales Representative

Advances Auto
09.2021 - Current

Water Treatment Specialist

United States Army
10.2003 - 10.2013

High School Diploma -

Comstock High School

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Jacquelyn Whalen