Jacquelyne Villasenor
Houston,Texas
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
Work History
Cashier
Target
Houston, TX
04.2024 - 07.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers with applying for new credit cards, making payments, and updating personal information
- Maintained knowledge of store layout to better assist customers with product location.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
Cashier
HEB Grocery Store
Houston, TX
02.2023 - 01.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
Restaurant Hostess
Pappasito Cantina
Houston, TX
11.2021 - 07.2022
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Spring Woods High School
Houston, TX07-2023
Skills
- Returns processing
- Payment Processing
- Cash Handling
- Cash Register Operation
- Payment Collection
- Customer Assistance
- Guest Relations
- Appointment Setting
- Call handling
- Meeting Coordination
- Sales and Marketing
Affiliations
- Working out
- Playing Piano
- Baking
Languages
Spanish
Professional
English
Professional
Timeline
Cashier
Target
04.2024 - 07.2024
Cashier
HEB Grocery Store
02.2023 - 01.2024
Restaurant Hostess
Pappasito Cantina
11.2021 - 07.2022
High School Diploma -
Spring Woods High School