Campaign volunteer, Animal shelter volunteer, Avid domestic and international travellerl
Timeline
JACQUELYN J. OLSON
Storm Lake,IA
Summary
Organized and dedicated employee with proven record of providing exceptional client and constituent service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated with strong work ethic and able to perform effectively in independent or team environments.
Work History
Administrative Assistant
GARRY OLSON CONSTRUCTION
Responsible for office management including telephones and mail.
Perform customer service and intake.
Company photographer and manager.
Order materials.
Manage company payments, client billing, and general accounting.
Perform data entry and file management
Established electronic filing system & established database.
Legal Consultant
MAX SCHOTT & ASSOCIATES LAW OFFICE
Social Security and Disability Claims Worked Remotely
Assisted with Social Security and Disability cases.
Worked remotely,
Communicated via telephone and email.
Collaborated with supervising attorney
Received client files via email.
Evaluated client files,.
Identified relevant medical facts.
Compiled relevant medical facts into exhibit form for upcoming cases.
Legal Assistant
GAILEY & WALSH LAW OFFICE
Perfomed public relations and interviews via telephone.
Managed incoming mail.
Scanned, faxed, compiled and filed legal documents.
Completed legal forms.
Managed client files.
Performed data entry.
Conducted legal research using Westlaw, Lexis, and Iowa Courts Online.
District Caseworker
UNITED STATES HOUSE OF REPRESENTATIVES, CONGRESSMAN STEVE KING
District caseworker for Military and Veterans Affairs.
Evaluated and documented constituents’ issues in office and via telephone and obtained privacy release forms.
Served as liaison between constituents and corresponding federal agency via telephones and written correspondence.
Collaborated with designated Military and Veterans Affairs team member in Washington DC ton resolve constituent issues,
Utilized IQ program for data entry and record keeping.
Collaborated with other District Caseworkers on casework and events, including presentation of medals earned by veterans.
Used telephones for constituent concerns, to communicate with government liaisons, ton communicate with other congressional offices and members.
Wrote press releases, performed public relations, and managed incoming mail.
Developed new filing system streamlining casework process and facilitating better collaboration with other congressional offices.
Education
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DRAKE UNIVERSITY LAW SCHOOL
BA - History
BUENA VISTA UNIVERSITY
BA - Art History
MANSFIELD UNIVERSITY
Skills
Superior written and verbal communication skills
Outstanding researcher with excellent correspondence and document drafting abilities
Strong collaborator often heading inter-office projects
Skilled in event planning and coordination
Produce proficient and accurate work product
Flexible with schedule and committed to producing excellent work and meeting deadlines
Superior time management and consistently meet deadlines
Experienced in conflict-resolution and problem-solving with coworkers, clients or constituents
In-depth knowledge of Microsoft Office Suite, Westlaw, Lexis, and Iowa Courts Online, Zoom, email, Twitter, Instagram, Facebook, and other social media sites
Creative and excellent problem-solver, often streamlining office functions and organization
Trustworthy with extensive experience with confidential information and situations
Extensive experience with data analyzation and entry
Campaign volunteer, Animal shelter volunteer, Avid domestic and international travellerl
Many years of experience both volunteering and organizing campaigns
Volunteer at local animal shelter
Avid domestic and international traveler
Learning spanish
Timeline
Administrative Assistant
GARRY OLSON CONSTRUCTION
Legal Consultant
MAX SCHOTT & ASSOCIATES LAW OFFICE
Legal Assistant
GAILEY & WALSH LAW OFFICE
District Caseworker
UNITED STATES HOUSE OF REPRESENTATIVES, CONGRESSMAN STEVE KING