Cecely Bradley
Mobile,AL
Summary
Dedicated and customer-focused guest services professional with over 10 years of experience in creating exceptional guest experiences. Committed to delivering the highest level of service, I excel in engaging with guests, resolving concerns, and ensuring a welcoming atmosphere. Known for my attention to detail, strong communication skills, and ability to thrive in fast-paced environments, I consistently strive to exceed guest expectations and contribute positively to team success.
Overview
7
7
years of professional experience
Work History
Solutions Specialist
The iPhone Guy of Mobile
Saraland, AL
10.2018 - Current
- Diagnosed and repaired a diverse array of electronic devices, including computers, smartphones, tablets, and other tech equipment, ensuring timely and precise resolution of technical issues.
- Delivered exceptional customer service by clearly explaining repair processes, providing accurate estimates of timelines and costs, and fostering strong, trust-based relationships with clients.
- Collaborated effectively with team members to tackle complex technical challenges, sharing best practices and contributing to a cohesive and knowledgeable work environment.
Server and Host
Felix's Fish Camp
Spanish Fort, AL
07.2018 - 10.2022
- Welcomed guests as they arrived and guided them to their tables.
- Kept in touch with the kitchen staff to update guests on their orders.
- Managed several tables at once, providing attentive but discreet service.
- Interacted with guests to get feedback and ensure a positive dining experience.
Bartender
Cafe Del Rio
Mobile, AL
02.2018 - 04.2020
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
High School Diploma -
Chickasaw High School
Chickasaw, AL05-2018
Skills
- Guest Service
- Time-Management
- Team collaboration
- Problem Solving
Timeline
Solutions Specialist
The iPhone Guy of Mobile
10.2018 - Current
Server and Host
Felix's Fish Camp
07.2018 - 10.2022
Bartender
Cafe Del Rio
02.2018 - 04.2020
High School Diploma -
Chickasaw High School
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