DANNY ALAMOUTINIA
Hummelstown,PA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Solutions Specialist
Verizon Corporation
Mechaniscsburg , PA
11.2021 - 01.2022
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Implemented corrective actions to fix root causes of various issues.
- Answered customer questions about billing, account issues and upgrade possibilities.
- Manage solutions for any and every kind of customer
- Build rapport with customers to create loyal cliental
- Instilling patience in order to effectively understand and complete each customers needs in a timely fashion
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Recommended new products and services to customers.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
- Improved overall progress through working closely with staff members and streamlining processes.
Sales Agent
Verizon Hummelstown
, PA
01.2019 - 01.2020
- Responsible for knowing the products and services being sold
- Customer service, I was required to treat any and all customers with respect and hospitality
- Became the youngest and most successful sales associate at my location
- Attend meetings to further discuss services, products, and sales strategies
- Being able to learn and operate different computer systems.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Technician
Inshane Designs
Lemoyne, PA
11.2019 - 01.2020
- Efficiently packaged hundreds of orders daily
- Kept track of inventory
- Maintained necessary flow of orders
- Cleaning ethics via a routine cleaning procedure for the shop at the end of each shift
- Learned the basics for PPF (Paint protection film)
- Organized work to meet demanding production goals.
- Packed north of 100 orders a day
Transporter
Eco Lam Auto
New Kingston, PA
01.2016 - 02.2018
- Responsible to transport vehicles from state to state
- Making sure vehicle is inspected and detailed before every sale
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Host
HOTEL HERSHEY
Hershey, PA
01.2017 - 06.2017
- Responsible for all linen and cotton material to be stocked in their appropriate areas
- Assisted guests with help and one on one tours of the Spa
- Provided exceptional customer service to any and every guest
- Preserved a smile through any interaction and task
- Responsible for remembering routine information on the amenities, locations, and other resources of their services
Sales Associate
POLO RALPH LAUREN
Hershey, PA
11.2016 - 01.2017
- Provided excellent customer service, managed register, restocked supplies, and maintained store organization.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Senior Maintenance Worker
Well Kept Properties
Hershey, PA
01.2015 - 01.2017
- Directed a small team in the completion of assigned tasks
- Worked on landscaping, gardening, and concrete forming projects for local residences and businesses.
- Removed snow, ice and debris from roadways after storms to clear major transportation routes.
Education
Diploma -
Hershey High School
Hershey, PA06.2017
Skills
- Sales trends
- Stocking and Replenishing
- Merchandising Knowledge
- Point of Sale Knowledge
- Exceptional Customer Service
- Relationship building
- Merchandising understanding
- Social perceptiveness
- Problem-solving skills
- Adapt to diverse groups
- Client Service
- Professional demeanor
Accomplishments
Social Media Coordinator - Managed social media pages for car enthusiast groups that I was affiliated with in the past. Responsible for managing content, post meeting dates and locations, and keeping up to date with the platforms.
Timeline
Solutions Specialist
Verizon Corporation
11.2021 - 01.2022
Technician
Inshane Designs
11.2019 - 01.2020
Sales Agent
Verizon Hummelstown
01.2019 - 01.2020
Host
HOTEL HERSHEY
01.2017 - 06.2017
Sales Associate
POLO RALPH LAUREN
11.2016 - 01.2017
Transporter
Eco Lam Auto
01.2016 - 02.2018
Senior Maintenance Worker
Well Kept Properties
01.2015 - 01.2017
Diploma -
Hershey High School
Similar Profiles
Eric EleamEric Eleam
Local Operations Manager at Verizon CorporationLocal Operations Manager at Verizon Corporation
Nicole ReynoldsNicole Reynolds
Senior Technician at Verizon CorporationSenior Technician at Verizon Corporation
Gary WilsonGary Wilson
Sales Associate at Verizon Wireless CorporationSales Associate at Verizon Wireless Corporation
Heath McGowenHeath McGowen
Forklift Operator at Aerotek StaffingForklift Operator at Aerotek Staffing
Morgan JonesMorgan Jones
Before/After School Counselor at East Shore YMCABefore/After School Counselor at East Shore YMCA