Jacquelyn Nash
Greenville,SC
Summary
Highly organized and dependable candidate with a strong ability to manage multiple priorities while maintaining a positive attitude. Proven track record of successfully meeting team goals and a willingness to take on additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Technician
Carolina Behavioral Center
12.2023 - Current
- Reviewed instructions and supervisor updates for each client’s program, interpreting previous data, collecting narrative data, and responding to correspondence
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Managed program schedule, including group activities, telehealth appointments, and individual check-ins.
Office Administrative and Resource Room Assistant
SC Works
03.2023 - 12.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Payee Support Specialist
Compass Carolina
07.2020 - 01.2023
- Liable for issuing checks to multiple consumers and vendors on a weekly basis
- Assisted management with creating and reviewing budgets as they altered monthly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Aided manager in examining company finances to develop strategies in reducing costs and maximizing revenues.
- Stored office and client records on secured server to prevent data losses, conducting regular backups.
Medical Assistant
SpringBrook Behavioral Health
06.2017 - 06.2020
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes
- Maintained competent clinical and empathetic critical thinking skills to best meet the needs of the patient
- Acted as a prominent member of the interdisciplinary care team by extending case management and education to patients
- Intervened with client's challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Administrative Assistant
Pleasant Valley Connections
08.2015 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Associates Degree - Associates of Fine arts in Music- Art Institute of Atlanta
The Art Institute of Atlanta
Atlanta, GA05.1994
Skills
- Data Recovery
- Account Management
- Verbal and Written Communication
- Data Analysis
- System Documentation
- Money Management
- Time Management
- Administrative Support
- Medical Terminology
- Bookkeeping
- Medication Administration
- Behavior Management
Certification
CPR Certified
Timeline
Medical Technician
Carolina Behavioral Center
12.2023 - Current
Office Administrative and Resource Room Assistant
SC Works
03.2023 - 12.2023
Payee Support Specialist
Compass Carolina
07.2020 - 01.2023
Medical Assistant
SpringBrook Behavioral Health
06.2017 - 06.2020
Administrative Assistant
Pleasant Valley Connections
08.2015 - 06.2017
Associates Degree - Associates of Fine arts in Music- Art Institute of Atlanta
The Art Institute of Atlanta