Jacques Baheux
Covington,LA
Overview
26
26
years of professional experience
Work History
General Manager
The Astor Crowne Plaza
New Orleans, USA
01.2023 - 01.2024
- Company Overview: Manage a 693-room downtown property at Bourbon and Canal Streets. The hub and meeting place for the French Quarter.
- Obtained a passing Quality Assurance (QA) grade.
- Obtained a 96% Employee Survey Scores and Stabilized the Guest Service Index (GSI)
- Involved in numerous Capital improvements.
- Manage a 693-room downtown property at Bourbon and Canal Streets. The hub and meeting place for the French Quarter.
Director of Hospitality
NAV Centre Hotel & Conference Center
Cornwall, Canada
01.2011 - 01.2022
- Oversee all aspects of this 535-room IACC Hotel and Conference Center, including sales, marketing, human resources, food & beverage management, financial forecasting & budgeting, rooms management, spa, fitness center and maintenance.
- Increased revenue by 100% in rooms, food and beverage, and ancillary areas of the hotel.
- Led the company to score 100% on the Health and Safety Audit for six consecutive years.
- Created and executed two highly successful large Festivals: The Beer, BBQ and Blues Festival (attendance 5,000) and The Whiskey Fest (attendance 750).
- Re-evaluated and repositioned the hotel at inception which included: full remodel of our guest rooms (700 rooms to 535 rooms), public space, catering, Food & Beverage outlets, fitness center, spa (new build), grounds, and more…. So, to create a Sales and service experience.
Opening General Manager
Le Westin Montreal Hotel
Montreal, Canada
01.2008 - 01.2011
General Manager
Carambola Beach Resort & Spa
St. Croix, USA
01.2006 - 01.2008
General Manager
Renaissance Portsmouth Hotel and Waterfront Conference Center
Portsmouth, USA
01.2004 - 01.2006
General Manager
Red Lion Hotel
Olympia, USA
01.1998 - 01.2004
Timeline
General Manager
The Astor Crowne Plaza
01.2023 - 01.2024
Director of Hospitality
NAV Centre Hotel & Conference Center
01.2011 - 01.2022
Opening General Manager
Le Westin Montreal Hotel
01.2008 - 01.2011
General Manager
Carambola Beach Resort & Spa
01.2006 - 01.2008
General Manager
Renaissance Portsmouth Hotel and Waterfront Conference Center
01.2004 - 01.2006
General Manager
Red Lion Hotel
01.1998 - 01.2004
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