JACQUES J GROLEAU
Charleston,USA
Summary
As a diligent student with a passion for collaborative projects, my experience includes effectively coordinating group efforts and utilizing technology to enhance workflow. With a focus on optimizing processes, I bring valuable insights and enthusiasm to contribute to academic projects and shared goals within the student community. I also have to manage my time as a full-time student in a fraternity with a part-time job.
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
01.2025 - Current
- Handles returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
Meat Department Associate
Whole Foods
05.2023 - Current
- Protected customers from cross-contamination and infection risks with thorough sanitizing of work surfaces and utensils.
- Minimized meat waste, carefully slicing products according to customer preferences.
- Recommended merchandise to suit customer budget and preferences.
Front Desk Receptionist
HYLO Fitness
02.2022 - 12.2022
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff.
- Collected payments for services and updated accounts to reflect new balances.
- Supported professional appearance of office areas by keeping front desk clean and orderly.
Server
Kaminsky's
03.2021 - 07.2021
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
- Adhered to all safety, sanitization, and food handling guidelines and regulations.
- Offered information on new menu items, seasonal and daily specials, and pairings.
Barback
Butcher and the Boar
11.2020 - 02.2021
- Maintained accessible glassware storage to support drink preparation and beverage promotion activities.
- Cleaned counter areas, sinks and floors of stains and trash.
- Collected and transported guests' plates and silverware to the dish pit.
Team Member
Chick-fil-A
07.2018 - 10.2020
- Helped keep team efficient with well-stocked supplies.
- Kept equipment working properly with regular inspections and maintenance.
- Boosted team efficiency by learning all roles and rotating through positions.
Education
Bachelor of Arts (B.A) -
Winthrop
Rock Hill, South Carolina04.2026
Skills
- Adaptability
- Leadership
- Problem Solving
- Effective Communication
- Teamwork
- Stress tolerance
LANGUAGE
English
Native
Timeline
Guest Advocate
Target
01.2025 - Current
Meat Department Associate
Whole Foods
05.2023 - Current
Front Desk Receptionist
HYLO Fitness
02.2022 - 12.2022
Server
Kaminsky's
03.2021 - 07.2021
Barback
Butcher and the Boar
11.2020 - 02.2021
Team Member
Chick-fil-A
07.2018 - 10.2020
Bachelor of Arts (B.A) -
Winthrop
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