With extensive experience across a diverse range of industries, I have worked with a variety of technologies on multiple platforms and interfaces, contributing to the full system development life cycle. I have successfully managed all phases of development, from gathering and analyzing client requirements, drafting quotes and statements of work, development, implementation, training and ongoing support. I am highly skilled in interpreting client needs and delivering tailored, fully functional solutions that streamline business processes.
As a strong advocate for customer relationship management, I am committed to delivering stable, functional solutions that address business challenges and improve existing systems. I have also played a pivotal role in enhancing end-user experience through comprehensive product training and ongoing customer support. I am passionate about solving problems and leveraging innovative solutions to exceed client expectations.
My development expertise includes: Designing, developing and implementing custom reports & dashboards, SQL database management. Developing SQL database structures, views, stored procedures, and functions. ETL development, data integration, front-end and back-end web development.
My experience spans multiple sectors, with a particular focus on the mining industry across North and South America and Australia, where I have supported customers through specialized development, training and support for mining products and custom reporting.
Other industry experience includes Finance, Time and Attendance systems, Utility Management & Custom Intranet Systems development.
I take a practical approach to the task at hand with acknowledging the human element, and value long term relationships.