Jacques S. Paul
Hamilton Square,NJ
Summary
Hardworking professional with management, multitasking, budget planning, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Cargo Specialist
United States Army Reserve
West Palm Beach, FL
11.2022 - Current
- Directed cargo loading to monitor even distribution of weight.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting damaged goods.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
- Checked import and export documentation to determine cargo contents.
- Used scanners to track parcel information, condition or receipt.
Office Manager
A Plus Financials LLC
Coral Springs, FL
02.2021 - 11.2022
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Operations Manager - Insurance
Milvik Haiti S. A.
Port Au Prince, Haiti
11.2014 - 11.2020
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
Education
Bachelor of Science - Business Administration
Notre Dame University of Haiti
Haiti07.2014
Bachelor of Science - Accounting
Thomas Edison State University
Trenton, NJSkills
- Freight Bills Preparation
- Lost Shipment Tracing
- Cargo Loading
- Goods Assembly
- Team Leadership
- Customer Service
- Human Resources Oversight
- Finance and Accounting Oversight
- Teamwork and Collaboration
- Problem Resolution
- Verbal and Written Communication
- Microsoft Office Suite
- Microsoft Office
- Handling Complaints
- Office Management
- Invoice Documentation Management
- Discrepancy Resolution
- Billing and Invoicing
Languages
French
Native/ Bilingual
Creole
Native/ Bilingual
Timeline
Cargo Specialist
United States Army Reserve
11.2022 - Current
Office Manager
A Plus Financials LLC
02.2021 - 11.2022
Operations Manager - Insurance
Milvik Haiti S. A.
11.2014 - 11.2020
Bachelor of Science - Business Administration
Notre Dame University of Haiti
Bachelor of Science - Accounting
Thomas Edison State University
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