Jacquie Essex

• Researched DDD Data base to find a client that our DCW's could do services with to make a positive impact on their lives.
• Meet with the families of the clients and learn what they are needing from the DCW and what we can do to ensure they are a good match.
• Educate the families as to what we have to offer and do an assessment with them as to what they can do to be a parent provider.
• Educate the families on how we can provide Respite to give them a break from their daily routine of caring for their loved ones.
• Hire good quality Caregivers (DCW) that have a heart and soul for people with special needs.
• Make sure the Caregivers (DCW)have the proper training of CPR/FA, Article 9 and a Level 1 Fingerprint Clearance Card.
• Matched a DCW to be a good fit with the client.
• Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of clients.
• Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
• Built strong relationships with clients to deliver emotional support and companionship.
• Educate the individuals so the may have a better quality of life moving forward.

• Advocated for the families of individuals of special needs. Gathered information about the client and what their needs might be.
• Worked closely with DDD to be able to get the services the individual would require from the Provider.
• Match the client with a provider I feel would be a good match for the clients and the families.
• Go to the PCSP Meeting and work with both the families and DDD to ensure the best quality help for the individual.

Hired and Trained Caregivers to work with individuals with special needs

Worked with DDD to bring the individuals with special needs to the agency.

Matched the Caregivers with the clients and followed the progress of the family and Caregivers they were working with.

In home visits and DDD meeting every 90 days.

Monitored the timesheets and submitted to the Owner of the company.

Managed 100 people

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Contributed positively to the local community through involvement in various events or charitable organizations.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.