Nicole Caulk
Chandler,AZ
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Endeavor Home Care
08.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Data Analyst
Cornerstone Church
07.2017 - 10.2023
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Transformed raw data into actionable insights for internal teams
- Managed complex projects with high level of organization, time management and attention to detail.
Information Security Specialist
Intel
03.2014 - 07.2017
- Utilized knowledge of security protocols to generate and distribute crypto keys globally for content protection.
- Partnered with IT department members to minimize exploits on system coverage.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Assisted in developing operational policies and procedures to improve processes using Lean Six-Sigma and Agile methodologies.
Maintenance Technician
Intel
05.2011 - 03.2014
- Supported abatement systems and vacuum pumps
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Promoted workplace safety and trained on the emergency response team.
Education
Bachelor of Science (B.S.) - Electronics and Engineering Technology
New Mexico State University
Las Cruces, NM12.2011
Skills
- Project Management
- Excel Functions
- Adaptability
- Cross-functional Collaboration
- Risk Mitigation
- Data Analysis
- Data Visualization and Presentations
- Operational Efficiency
Accomplishments
Worked on the Intel team that won 66th Annual Technology & Engineering Emmy Award for High-bandwidth Digital Content Protection (HDCP)
Certification
Green Belt - Intel Lean Six Sigma
Security+ Certification - CompTIA
Timeline
Direct Care Worker
Endeavor Home Care
08.2023 - Current
Data Analyst
Cornerstone Church
07.2017 - 10.2023
Information Security Specialist
Intel
03.2014 - 07.2017
Maintenance Technician
Intel
05.2011 - 03.2014
Bachelor of Science (B.S.) - Electronics and Engineering Technology
New Mexico State University
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