Jacquiline Harris
JEVS Human Services
Philadelphia,PA
18
years of professional experience
Dynamic Direct Support Professional with experience at JEVS Human Services, skilled in client support and behavioral management. Proven ability to enhance client well-being through effective communication and meticulous documentation. Committed to maintaining safety and fostering positive relationships, ensuring a supportive environment for all individuals.
Work History
Direct Support Professional
5 Years 6 MonthsServer
2 Years 2 Months- Greeted guests promptly and delivered friendly, attentive table service.
- Explained buffet options, specials, and menu items clearly to diners.
- Refilled beverages and maintained clean, organized dining tables throughout shift.
- Resolved guest concerns professionally while maintaining efficient service flow.
- Cleared tables quickly and reset dining areas to support high-volume turnover.
- Followed sanitation standards and restaurant procedures to maintain clean, safe dining environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lunchroom Assistant
3 Years 2 Months- Supervised lunchroom activities to maintain orderly, safe environment for students.
- Assisted students with meal service, seating, and daily lunch routines.
- Supported cleanup of lunch areas, tables, and serving spaces after meals.
- Enforced school lunchroom rules while promoting respectful student interactions.
- Managed food inventory to minimize waste and reduce food costs.
- Maintained accurate records of student allergies, ensuring proper communication with kitchen staff for safe meal preparation.
- Assisted with special dietary needs of students, providing appropriate meal options according to individual requirements.
- Reduced wait times for students by speeding up service lines without compromising on quality or safety measures.
- Ensured a clean and safe environment for students during lunchtime, performing regular cleaning and sanitization tasks.
- Set up attractive displays of food items, creating an inviting atmosphere for students during mealtimes.
- Upheld federal, state, and local health regulations by following strict food handling procedures at all times.
- Monitored lunchroom behavior while maintaining a calm demeanor to ensure a pleasant dining experience for all students present at that moment.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Fostered positive relationships with both students and faculty through effective communication and teamwork efforts.
- Served food according to temperature, safety, and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
Direct Support Professional
1 Year 5 Months- Documented service delivery, behaviors, and progress notes accurately in daily records.
- Facilitated community outings, recreational activities, and skill-building opportunities.
- Monitored client safety, responding calmly to behavioral and medical needs.
- Maintained household tasks, including meal preparation, cleaning, and organization.
- Encouraged personal goals, reinforcing routines, communication skills, and self-advocacy.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Prep Cook
17 Years 6 Months- Chopped, sliced, and portioned foods using knives, mixers, and kitchen equipment safely.
- Maintained sanitation standards by cleaning workstations, tools, and food-contact surfaces regularly.
- Organized stocked mise en place to support smooth service and efficient kitchen workflow.
- Monitored food quality and consistency during preparation to meet campus dining standards.
- Followed food safety procedures while handling raw and prepared ingredients throughout shift.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Camp Counselor
2 Months- Supervised campers during daily activities, maintaining safety and consistent rule compliance.
- Monitored behavior, resolved conflicts, and redirected campers using calm communication.
- Assisted with activity setup, cleanup, and equipment organization for smooth program flow.
Education
High School Diploma
Skills
Time management
First aid and safety
Behavior redirection
Client support
Medication administration
Behavioral management
Client documentation
Housekeeping tasks
Health and safety requirements
Direct patient care
Timeline
Direct Support Professional
JEVS Human Services
10.2019 - 04.2025Read More
Server
Golden Corral Buffet and Grill
02.2019 - 04.2021Read More
Direct Support Professional
Barbara's National Institute
11.2015 - 04.2017Read More
Lunchroom Assistant
The School District of Philadelphia
06.2015 - 08.2018Read More
Prep Cook
Bon Appetit University of Pennsylvania
04.2009 - 2010Read More
Camp Counselor
Work Ready Program
06.2007 - 08.2007Read More
Strawberry Mansion High School
High School Diploma
Read More