Jacquiline Kinney
Brookfield,WI
Summary
Dedicated bilingual Guest Advocate with strong skills in customer service, cash handling, and order fulfillment. Committed to delivering exceptional guest experiences while supporting efficient store operations.
Overview
9
9
years of professional experience
Work History
Guest Advocate/Cashier
Target
Brookfield, Wisconsin
11.2023 - Current
- Operated registers in a high-volume environment, accurately scanning, packing, and organizing merchandise while maintaining speed, efficiency, and excellent guest-focused service.
- Stocked sales floor merchandise, replenished inventory, and maintained organized, well-presented aisles to support store operations and guest accessibility.
- Fulfilled Order Pick-Up (OPU) and Drive-Up requests ensuring timely, accurate order preparation and delivery while following safety and service standards.
- Trained and supported new hires on front-end procedures, safety protocols, and service expectations to promote consistent and efficient operations.
- Assisted team leads with closing duties, including cash handling, register balancing, and securing front-end areas in compliance with company policies.
Server
Kumori Sushi & Teppanyaki
McAllen, Texas
06.2020 - 05.2023
- Delivered attentive, high quality customer service in a fast paced dining environment while accurately taking orders and processing payments.
- Maintained strong knowledge of menu items, specials, and dietary accommodations to effectively assist guests and enhance their dining experience.
- Collaborated with kitchen and front-of-house staff to ensure timely service, order accuracy, and guest satisfaction.
Sales/Marketing Representative
Coastal Atlantic Partners
Jacksonville, Florida
02.2017 - 03.2018
- Built and maintained client relationships through consultative sales, identifying prospects and delivering tailored advertising solutions.
- Prepared cost estimates, promotional plans, and sales contracts while managing all related documentation and correspondence.
- Worked independently in a field-based role, providing high-quality customer service and maintaining consistent communication with management.
Education
High School Diploma -
W.E Boswell High School
Fort Worth, TX06-2015
Skills
- Bilingual (English and Spanish)
- Customer service
- Cash handling
- Order fulfillment
- Inventory management
- Training new hires
- Adaptability to change
Timeline
Guest Advocate/Cashier
Target
11.2023 - Current
Server
Kumori Sushi & Teppanyaki
06.2020 - 05.2023
Sales/Marketing Representative
Coastal Atlantic Partners
02.2017 - 03.2018
High School Diploma -
W.E Boswell High School