Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacquin Fredericks

Jacksonville,NC

Summary

Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
10.2024 - 09.2025
  • Prepared food items according to safety and quality standards.
  • Assisted in training new team members on operational procedures.
  • Adapted quickly to changing tasks in a fast-paced environment, ensuring smooth operations.
  • Worked front counter, drive-thru and other areas.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Commisary Bagger

Quantico MCB Commisary
08.2023 - 06.2024
  • Facilitated smooth checkout process through effective communication with cashiers.
  • Assisted customers in locating products, improving overall shopping experiences.
  • addressed customer concerns professionally, resolving issues promptly and courteously.
  • adhered to store policies and procedures, ensuring compliance with safety regulations.
  • enhanced waste reduction efforts though proper disposal of damaged or expired goods.

Education

High School Diploma -

Quantico Middle/High School
Quantico, VA
06-2024

Skills

  • Customer service
  • Complaint resolution
  • Problem-solving
  • Clear communication
  • Cash handling
  • multitasking and organization
  • time management
  • Workplace safety

Certification

  • Engineering Technology Foundations, - May 10th, 2024-27
  • Digital Ambassador Certificate, McDonald's - March 13th, 2025
  • Completion of Crew Trainer Program, McDonald's - June 8th, 2025

Timeline

Crew Trainer

McDonald's
10.2024 - 09.2025

Commisary Bagger

Quantico MCB Commisary
08.2023 - 06.2024

High School Diploma -

Quantico Middle/High School

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